Recent Posts

Why Ethics matter

9/17/2019 (Permalink)

What is ethics?

Well, the Sarbanes-Oxley Act of 2002 is a federal law that set new standards for all U.S. public company boards, management, and public accounting firms.

The bill was enacted as a reaction to several major corporate and accounting scandals. These scandals cost investors billions of dollars when share prices of affected companies collapsed and shook public confidence in the nation’s securities market.

Ethics is defined as

  • The principals of conduct governing an individual or a person the discipline dealing with what is good and evil or right and wrong or with moral duty and obligation

Ethical is defined as

  • Of or relating to ethics
  • Conforming to professionally endorsed principals and practices

We teach each other these about ethics because throughout time, not only do things change. As things change, we occasionally need to be reminded sometimes of how we should be behaving. As humans, we are not born being ethical or understanding what being ethical means. In these classes, we are taught that being ethical consists of having good judgment, being honest, loyal, compassionate, being trustworthy, having integrity, having accountability, and being respectful of others. These are important to know not only to function in society but also to function peacefully as an employee.

Soot Stains- Upholstry

8/12/2019 (Permalink)


To clean upholstery, you will need detergent.

Steps to Clean

-Your first step will be to combine one tablespoon of dishwashing detergent with two cups of water.

-The second step will be to use a white cloth and dab the stain with the detergent solution.

- The third step is to dab the stain until the liquid is absorbed.

-Your fourth step to remove the detergent solution is to dab the affected area with water and apply pressure until the area is dry,

*Continue repeating steps two and three until the stain is no longer visible.*


For another way to clean upholstery, you will need an absorbent chemical and a dry cleaning solvent

Steps to Clean

-Your first step will be sprinkling baking soda, cornstarch, or another absorbent on the stain.

- The second step will be to allow the absorbent chemical to stand 10 to 15 minutes and then vacuum to clean it up.

-Your third step is to use a clean white cloth and dab the stain with a dry cleaning solvent.

- the fourth step is to continue dabbing the stain until the solution is absorbed.

*Repeat Steps two and three until the stain is no longer visible.

Soot Stains- Carpets

8/7/2019 (Permalink)


What you will need; Isopropyl rubbing alcohol, Detergent, and Hydrogen peroxide.

Steps to Clean

-First, Vacuum using the crevice tool of vacuum cleaner to remove all or most the soot. If the smoke has not been removed, call a professional cleaner. If vacuuming has removed all particles go to the next step to remove any traces.

-Second, Try removing as much of the foreign material as possible. Blot the area with a white paper towel or use a dull knife to scrape the area clean.

-Third, prepare a clean white cloth, white paper towel, or cotton ball, wet with rubbing alcohol. Use a blotting motion if the spot is deep until no color is transferred to the cloth or until the spot is removed. Do not allow the alcohol to penetrate the back of the carpet because this will cause delamination or the destruction of the latex bond. Rub in one direction at a time if the spot is only on the surface because, by cleaning in a circular motion, you risk ruining the texture of the carpet. Stop if spot is removed. If the stain persists, continue with the next step. 

-Fourth, use a small amount of detergent solution directly on the spot. Use a blotting motion to work the detergent into the affected area. Make sure to keep putting the detergent solution until spot is removed using the blotting movement with a white paper towel. (To make the detergent solution mix 1/4 teaspoon of a hand dishwashing detergent which does not contain lanolin or bleach with 1 quart of water)

-Fifth, Rinse the area with clean water using a spray bottle, or a water bottle with a hole popped in the top. Blot the area to dry excess moisture.

-Sixth, Spray lightly with water, do not blot this time; apply pad of paper towels and brick and allow to dry.

-Seventh, If there is still a spot on the carpet then moisten the tufts of the stained area with 3% hydrogen peroxide. Let the hydrogen peroxide stand for one (1) hour. Wipe up the peroxide by blotting and repeatedly reapply the peroxide until carpet is stain free. Light will cause peroxide to change back to water so you will not need to rinse off the rug.

-Eighth, using a heavy object, such as a brick, apply pressure to a stack of paper towels on top of the affected area.

Soot Stains- Washable Fabrics

8/5/2019 (Permalink)

Treat stains as soon as possible after staining. The older the stain, the more difficult it is to remove.

All stain removal methods should be applied prior to laundering washable garments. Stains that have been laundered and dried are almost impossible to remove.

Washable Fabrics

What you will need; a pretreatment laundry stain remover, heavy-duty liquid detergent, chlorine bleach or oxygen bleach, dry-cleaning solvent, and absorbent paper towels.

You’ll want to saturate the area with pretreatment laundry stain remover, first. For greasy stains, aerosols seem to work better. Wait one minute for the product to dig deep to draw out the stain.

For stubborn stains, knead the area with heavy-duty liquid detergent. Launder immediately afterward.

If it is safe for the type of fabric you’re cleaning, soak/wash in chlorine bleach, or oxygen bleach if the color stain remains.

For stains that persist, apply a dry-cleaning solvent to back of the stain over absorbent paper towels. Let it dry, rinse it, and restart the process from the beginning.

We All Fit Test and It Can Be Fun!

7/29/2019 (Permalink)

In our business, EVERYONE needs to be fit tested. Each member of our crew gets fit tested, including marketing. You never know when you'll have to walk into a house with soot or other airborne spores floating around waiting for you to inhale them. Inhalation of soot and other spores can lead to long term breathing issues. A Fit Test checks that while we're wearing full masks or half masks, we can breathe properly without inhaling outside air. We even go so far as to check that our team members can breathe with no problems while touching their toes and that we can hear them through the mask by reading a short passage. We like to ensure our team's safety so they can provide for our clients, safely. #SERVPRO

More about Air-Transported Moisture

7/23/2019 (Permalink)

Air-transported moisture is water in the form of vapor carried through the air allowing the water vapors to leak into, or out of, buildings. There are several factors to be considered when decreasing the effects of air transported moisture. Independent pressure sources (such as wind or stack effect) and controlled sources (fans and air handlers) can move substantial amounts of moist air past a building's envelope through holes. Leaky ductwork can cause moisture problems by increasing the level of infiltration, and by drawing air in from a humid crawlspace or basement area. As this moist air travels through a building, moisture will condense on any surface with a temperature that is below the dew point. The amount of condensation that forms depends on several factors: inside versus outside temperatures, the relative humidity, and the speed of the air moving across the condensing surface. Windows and poorly insulated walls are colder surfaces that condense moisture more easily. Air moving more slowly allows more time for condensation to form. There is more moisture available when the relative humidity is higher.  Effective sealing against infiltration, sealing the ductwork, and pressure-balancing the HVAC system are the best defenses against outside air carrying moisture. Exhaust fans in all bathrooms and kitchens help to remove indoor air moving moisture at its source when used correctly. Remove potential sites for condensation by heating and cooling areas at temperatures above the dew point. 

More in depth information about Capillary Action

7/18/2019 (Permalink)

Notice how water is seen to be moving up the brick wall.

Capillary action refers to water’s ability to travel up against the pull of gravity through porous materials. Water “wicking” up through a paper towel is one typical example of this action. The water follows the direction of the paper fibers. Capillary forces are both powerful and somewhat secretive, since they often work in the dark of a crawlspace, causing significant damage to a building without the occupant’s knowledge. Evidence of capillary action can be seen on many older brick foundations as a white line visible a foot or so above the ground, caused by a process known as efflorescence. This occurs when water that is drawn up by capillary action evaporates, leaving behind a residue of salts, minerals, and other materials. Capillary action prefers small holes or pores such as those found in concrete and brick, rather than larger ones. The concrete footings wick the water up from the ground, where it then travels up the foundation wall. Plastic sheeting placed in footing holes before pouring concrete can help to prevent groundwater wicking. Large pore sizes, such as pea gravel and coarse sand, serve to “break” the flow of capillary water. Even two nonporous materials can provide a channel for capillary action to occur if placed close enough together. Lapped wood siding is an example. Rainwater striking the side of the house will run down the siding to the edge allowing a bead of water to get sucked up behind the siding, wetting the backside of the siding. It can be hard to observe such forms of capillarity until severe damage has already happened. Capillarity can be controlled by providing a capillary “break” like plastic, metal, a damp-proofing compound. Adding another impermeable material or air spaces too large for capillarity to occur can also control capillarity.

A few ways water travels

7/15/2019 (Permalink)

Have you ever wondered how water moves through a structure? Listed below are the definitions of the different ways water moves through a structure.

  • Bulk water movement- Typically thought of as rain or snow; bulk moisture movement also includes flowing groundwater.
  • Capillary action (capillarity)- is the ability of water to travel up against the pull of gravity through a porous material.
  • Air transported moisture- water in the form of water vapor hitchhiking on air can leak into, or out of, buildings.
  • Vapor diffusion- Even without leaks, small amounts of moisture in the form of water vapor can pass directly through a building’s envelope, through a process called diffusion.

These different ways water can travel through a building may seem minuscule, but over extended amounts of time can cause serious damage. In some cases the moisture can turn into mold, making it a very different but severe problem.

What happens after water damage?

7/10/2019 (Permalink)

It is imperative to clean and dry a structure after a water loss for many reasons, potential mold growth is one. There are some cases when nothing can be done to the structure for various reasons, one being insurance issues. However, in some cases after a water loss, mold may not grow in the structure even though water was left sitting for longer than the usual window of time it takes mold to grow. If there were any signs that mold was beginning to grow, it was usually a “musty” odor, which we know are microbiological volatile organic compounds (MVOCs). Based on guidance documents collected from various jobs, we can deduce that mold can begin to grow in 24 to 48 hours. Mold generally grows well within the same range of temperature that makes you feel comfortable, around 60-80 degrees. Many indoor environments have 40 to 50 percent relative humidity, or atmospheric moisture content, once the temperature is around 68 to 72 degrees Fahrenheit. Different molds prefer different amounts of wetness, usually called moisture content, but is correctly referred to as water activity.

Cleaning Parasites i.e. Scabies, Bedbugs, Fleas, Lice, Dust Mites, etc

6/20/2019 (Permalink)

SERVPRO is not a licensed pesticide company!! The customer needs to be aware that we are performing a cleaning service only!!

We follow the steps below in the cleanup and removal process of dead parasites.

  1. First, we sub-contract the job to a local pesticide company to eradicate the parasites. We stay in contact with them to know when they’ve finished their portion of the job so we know when we can start our process.
  2. Second, we wear the appropriate personal protective equipment during the clean-up process.
  3. Third, once the appropriate amount of time has passed and the pesticides have worked, the cleanup process is routine. We wipe down everything in the structure.
  4. Fourth, we use a portable extractor or a truck mount to remove any dead parasites or eggs from the carpet and any upholstered items.

If there are any questions, please call our office.