Recent Why SERVPRO Posts

SERVPRO Facts

1/7/2021 (Permalink)

At SERVPRO of South Cabarrus County, we have highly trained technicians and state of the art equipment. When you’re having an emergency and looking for companies who can assist you with water mitigation, mold remediation, and fire restoration services, SERVPRO should be on the top of your list. Don’t just take our word for it. Some facts to consider are as follows:

  1. SERVPRO has been around since 1967 when Ted and Doris Isaacson founded the company, which started as a painting business. Today, more than 1,700 SERVPRO franchises exist nationwide. One of the top 10 franchises, SERVPRO has proved to be an outstanding company.
  2. At SERVPRO of South Cabarrus County, our owner started our SERVPRO franchise over 20 years ago. We have the experience to go along with our state of the art equipment and highly trained technicians.
  3. All of our technicians are trained and specialists in the restoration and remediation work they do. Training is continuously updated when there are any new ways to assist our customers best.
  4. We help you work with your insurance company to ensure you are covered for the work we complete. If your insurance company does not cover a service we recommend, we will let you know the price before the work is done.
  5. We work quickly yet thoroughly to ensure that your home is restored, making it “Like it never even happened.”
  6. At SERVPRO of South Cabarrus County, we are here for you in case of fire damage, water damage, mold, storm damage, biohazard cleanup, and emerging pathogens disinfection using the EPA-approved products in the SERVPRO product line. We are available 24/7 and 365 to help you with anything you may need.

If you experience fire damage, water damage, mold, storm damage, or need a biohazard cleanup, call us, SERVPRO of South Cabarrus County at 704-793-1488.

Why SERVPRO?

12/22/2020 (Permalink)

At SERVPRO of South Cabarrus County, we are an independently run, family-owned business. Our range of services includes water and fire damages, mold remediation, restoration, cleaning such as biohazards, soft contents, and carpet cleaning. We aim to provide the highest level of service to our clients in their time of need. Our technicians and managers are highly skilled and trained in both restoration and reconstruction techniques. Their training is ongoing as we stay updated on all new technologies and procedures in the industry. Without our team of dedicated employees, our business wouldn't be what it is. From those of our team, who are in our office, to our managers and technicians, each one is vital to our operation. Our incredible team consists of people from all different walks of life. All have one thing in common, though, they have a passion for what they do, and they enjoy helping members of the community put their homes and businesses back together after an emergency. Everyone works together to get the job done! We are proud to have such a great team, proud of their work, and grateful for their dedication to our community and us. Our office members and technicians respond to calls every hour of the day, every day, including on weekends and during all holidays. From water damage at a large business or a fire at your home to a major storm hitting our community or in a portion of our country, we are always ready when our phone rings! We appreciate the support from the community and are very grateful we get to serve them. We hope to continue making it "Like it never even happened." for many more years to come. 

If you find yourself in need of our water damage services, fire damage, or mold remediation, give our team at SERVPRO of South Cabarrus County a call at 704-793-1488. 24/7 and 365, we are here for you! 

Committed to helping you!

12/21/2020 (Permalink)

SERVPRO of South Cabarrus County is doing its part to protect Cabarrus County residents during the COVID-19 Pandemic. Through the North Carolina stay-at-home orders, the state’s reopening, and now a mandatory curfew, we’ve continued to provide our essential services to the community. 

SERVPRO is committed to keeping our employees and customers safe; this is critical to all of us working together to defeat this virus. Our office staff has screening questions such as, have you or anyone in your household recently tested positive or been exposed to someone who has tested positive for coronavirus? We do all we can to protect our employees and customers from exposure to the disease. 

SERVPRO’s team members are also adhering to CDC Guidelines when meeting with customers or out on site. Each is required to wear a face-covering while onsite and disposable gloves. Their temperatures are also checked daily before going to a customer’s home or business. 

If your home or business needs our services, whether for fire, water, or mold damage and even deep cleaning services, call the experts today – SERVPRO of South Cabarrus County, 704-793-1488.

Teamwork makes the dream work!

9/10/2020 (Permalink)

Our teamwork makes the dream work to complete all jobs!

The definition of teamwork is the effective and efficient combined action of a group of people. "The History of Team building," says the idea of teams emerged in the late 1920s and early 1930s with the now-classic Hawthorne Studies. Researchers agreed that the most significant factor was building a sense of group identity, a feeling of social support, and cohesion that came with increased worker interaction. One of the original researchers, Elton Mayo, pointed out certain critical conditions: the manager had a personal interest in each team member's achievements, took pride in the team's record and continuously posted feedback and helped the team set their own work conditions. It was also noted that the group took pride in their work, and people noticed their achievements; the group did not feel pressured to change, and if any changes were made, the group was consulted beforehand. Combining all these factors helped the group develop a sense of confidence in their abilities and camaraderie. When a team works together, the work is more efficient, and the team is more productive. Sharing the workload allows the unit to be more efficient and productive because it relieves each member of the pressure of completing a multistep task alone on time.
At SERVPRO of South Cabarrus County, we wholeheartedly believe teamwork makes the dream work. When one team member is down, we all feel it, and we all shift our efforts into completing a job correctly and helping each other. We make the job "Like it never even happened," using teamwork every time.

SERVPRO professionals are trained to help you.

4/17/2020 (Permalink)

Here, our lead technician uses a common practice to disinfect this location.

At this time, the Coronavirus Disease 2019 is well known. The CDC has partnered with premier cleaning companies to combat the spread and clean areas after contamination. SERVPRO is one of those companies, and we have a cleanup protocol for this major event. COVID-19 is a respiratory disease that spreads mainly through person-to-person contact or respiratory droplets when an infected person coughs or sneezes. It is also possible for a person to contract COVID-19 by touching a surface or object and then touching themselves. 

SERVPRO professionals can perform proactive cleanup, but the customer must be aware that cleaning and disinfecting will only apply to the current state of the structure and contents. This means that the location and its contexts remain clean and disinfected unless an infected person enters and occupies that structure. It should also be made known that carpet and other porous material can not be disinfected, but they can be sanitized.

The CDC encourages cleaning surfaces that are frequently touched, such as keyboards, phones, toilets, switches, faucets, etc. The CDC also recommends the disinfecting process be completed by using hospital-grade disinfectants with claims against similar pathogens. SERVPRO uses SERVPROxide because it meets the CDC's standards. 

Please contact us if you have more questions about our disinfecting process and please stay safe, don't touch your face and wash your hands frequently.

We enjoy giving back to the community.

3/23/2020 (Permalink)

At SERVPRO of South Cabarrus County, we love being active in the community. Over the years, we have found many different ways to participate in assisting those in need throughout the city. During the holidays, we partner up with the local fire department and plan a special gift to give away to a family in need. We give what we can, such as a bike and some clothing. We've provided many toys and books to young children that need new sparks of imagination. We've helped those parents by giving them something they never knew they wanted or needed. We do not do this to get recognition. In reality, we do this because we are also working-class citizens that understand how hard the hustle and bustle of everyday life can be. We know some times an adult needs recognition for trying so hard every day, and their kids need a new reason to smile even if it is just from a toy. We just want our fellow community members to know they are not alone. That is why the community trusts SERVPRO. 

When the employees are cared for, it shows.

3/23/2020 (Permalink)

At SERVPRO of South Cabarrus County, we care about our employees. We want them to be able to take whatever time off necessary. We want our employees to be happy and healthy. We believe our employees must know it is ok to be sick and need a day or two of rest. We go into many homes and clean all sorts of unimaginable things. We know sometimes it is a lot of work and can be overwhelming but, you would never know if our employees are burnt out because they can take time to rest should they need it. Happy employees make for good business. No one wants an unhappy technician in their house. People can tell when someone is disgruntled. It shows in the work they produce. People choose SERVPRO is because we provide excellent work at a nationally certified level with a great attitude.

Why Ethics matter

9/17/2019 (Permalink)

What is ethics?

Well, the Sarbanes-Oxley Act of 2002 is a federal law that set new standards for all U.S. public company boards, management, and public accounting firms.

The bill was enacted as a reaction to several major corporate and accounting scandals. These scandals cost investors billions of dollars when share prices of affected companies collapsed and shook public confidence in the nation’s securities market.

Ethics is defined as

  • The principals of conduct governing an individual or a person the discipline dealing with what is good and evil or right and wrong or with moral duty and obligation

Ethical is defined as

  • Of or relating to ethics
  • Conforming to professionally endorsed principals and practices

We teach each other these about ethics because throughout time, not only do things change. As things change, we occasionally need to be reminded sometimes of how we should be behaving. As humans, we are not born being ethical or understanding what being ethical means. In these classes, we are taught that being ethical consists of having good judgment, being honest, loyal, compassionate, being trustworthy, having integrity, having accountability, and being respectful of others. These are important to know not only to function in society but also to function peacefully as an employee.