Recent General Posts

SERVPRO and Auto -Owners

4/4/2018 (Permalink)

For over 100 years, Auto Owners Insurance has been dedicated to the Independent Agency system with 6200 independent agencies and is most recognized for exceptional financial strength and stability. It is among the nations largest insurers, providing insurance to 2.7 million policyholders. Auto-Owners backs up its products by providing a "No Problem" claims service. The company represented by over 42,000 licensed agents and 90 claims offices in 26 U.S. states and offers multiple lines of insurance in the country. Its no wonder then, that SERVPRO has a national Residential and Commercial water, mold, fire, and smoke mitigation program in place with them. The Auto-Owners Insurance resource page on SERVPRONETlocated here offers talking points for marketing reps interested in building a local relationship with an Auto-Owners agent or adjusters. SERVPRO is 1 of 2 approved mitigation vendors for Auto-Owners in their first Notice of Loss (FNOL) system for water and fire/smoke. Once SREVPRO is selected by the agent, the job will transferred electronically and dispatched immediately and submitted the Select National Accounts Participation Agreement (SNAPA) can participate in this program.

If you the consumer ever has a question or concern, you can always contact or your local SERVPRO franchise.

Home Inspections Are a Must

4/2/2018 (Permalink)

Sellers may have trouble spots to handle and resolve before listing a property. No one knows this better than your realtor. 2018 is a Sellers market, but do not under estimate your buyer or your buyers Inspector. Before you list a property schedule a Inspection. Some clients choose to handle items from a inspection report themselves because it may not be covered by there policy. This can also effect there homes Insurance CLUE report. CLUE ( Comprehensive Loss Underwriting Exchange) is a data bass which records reported loss and damage information, and it is utilized by most Insurance carriers. Bad CLUE reports can follow you over years and can effect and increase premiums and renewal issues for a customer.

Contact the experts at your local SERVPRO Franchise to conduct a inspection at no cost to you the home owner.

Whether the issue is a water stain on a hardwood floor, a wine stain on the dinning room area rug, mildew smell in your basement, reassure clients that your SERVPRO Franchise Professional can get the there home in top selling condition. 

Franchise Updates

3/16/2016 (Permalink)

We at SERVPRO of South Cabarrus County would like to thank you for the opportunity to service your clients over the past 7 years. We are only getting better with age! Below, is a brief list of our past and most recent achievements.

  • We have a highly trained staff with certifications in multiple fields.
  • We have a certified technician to handle any job (water, fire, mold, trauma, carpet cleaning, etc), which will provide clients with a quality experience.

  • Our staff uses the latest application software, such as Xactimate and Symbility. We currently have six people on staff trained in Xactimate and three people trained in Symbility. This training allows for quicker estimates, remediation and file closure turnaround times.

  • We have been identified by SERVPRO corporate as being in the top 10% of franchises with the fastest cycle time in our trainership.

  • We have hired a new commercial marketing representative to develop long-term relationships and create new relationships with commercial clients.

  • We offer a no-cost emergency plan to all commercial clients, which contains all the information a business owner may need to know in case of an emergency (emergency contacts, shutoffs, etc).This planis a way for usto give back to the community and to make people aware of our services in case something were to happen.

We would love to support you on your next claim. We received some great feedback from adjusters and agents who attended our latest CE class. They prefer a restoration company to provide clients with assistance, even if the company does not receive the job. We will and we have been offering your clients this service.

We have been in the Charlotte area for 7 years and are building the business for the long run. Please do not hesitate to try us out on your next job and we promise you will not be disappointed. We would love to show you the difference between a Restoration Crew and a Certified Restoration Crew equipped with the proper tools and training to complete the job correctly and efficiently.

Thank you again for your time. At your earliest convenience, please browse our website. Here you will find photos of our technicians as well as a detailed description of their individual certifications. Also, check us out on Social Media! Like us on Facebook, Follow us on Twitter and leave us a review on Google Plus. We look forward to working with you in the future.