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Fire & Water - Cleanup & Restoration

Archived Blog Posts

More about Air-Transported Moisture

7/23/2019 (Permalink)

Air-transported moisture is water in the form of vapor carried through the air allowing the water vapors to leak into, or out of, buildings. There are several factors to be considered when decreasing the effects of air transported moisture. Independent pressure sources (such as wind or stack effect) and controlled sources (fans and air handlers) can move substantial amounts of moist air past a building's envelope through holes. Leaky ductwork can cause moisture problems by increasing the level of infiltration, and by drawing air in from a humid crawlspace or basement area. As this moist air travels through a building, moisture will condense on any surface with a temperature that is below the dew point. The amount of condensation that forms depends on several factors: inside versus outside temperatures, the relative humidity, and the speed of the air moving across the condensing surface. Windows and poorly insulated walls are colder surfaces that condense moisture more easily. Air moving more slowly allows more time for condensation to form. There is more moisture available when the relative humidity is higher.  Effective sealing against infiltration, sealing the ductwork, and pressure-balancing the HVAC system are the best defenses against outside air carrying moisture. Exhaust fans in all bathrooms and kitchens help to remove indoor air moving moisture at its source when used correctly. Remove potential sites for condensation by heating and cooling areas at temperatures above the dew point. 

More in depth information about Capillary Action

7/18/2019 (Permalink)

Notice how water is seen to be moving up the brick wall.

Capillary action refers to water’s ability to travel up against the pull of gravity through porous materials. Water “wicking” up through a paper towel is one typical example of this action. The water follows the direction of the paper fibers. Capillary forces are both powerful and somewhat secretive, since they often work in the dark of a crawlspace, causing significant damage to a building without the occupant’s knowledge. Evidence of capillary action can be seen on many older brick foundations as a white line visible a foot or so above the ground, caused by a process known as efflorescence. This occurs when water that is drawn up by capillary action evaporates, leaving behind a residue of salts, minerals, and other materials. Capillary action prefers small holes or pores such as those found in concrete and brick, rather than larger ones. The concrete footings wick the water up from the ground, where it then travels up the foundation wall. Plastic sheeting placed in footing holes before pouring concrete can help to prevent groundwater wicking. Large pore sizes, such as pea gravel and coarse sand, serve to “break” the flow of capillary water. Even two nonporous materials can provide a channel for capillary action to occur if placed close enough together. Lapped wood siding is an example. Rainwater striking the side of the house will run down the siding to the edge allowing a bead of water to get sucked up behind the siding, wetting the backside of the siding. It can be hard to observe such forms of capillarity until severe damage has already happened. Capillarity can be controlled by providing a capillary “break” like plastic, metal, a damp-proofing compound. Adding another impermeable material or air spaces too large for capillarity to occur can also control capillarity.

A few ways water travels

7/15/2019 (Permalink)

Have you ever wondered how water moves through a structure? Listed below are the definitions of the different ways water moves through a structure.

  • Bulk water movement- Typically thought of as rain or snow; bulk moisture movement also includes flowing groundwater.
  • Capillary action (capillarity)- is the ability of water to travel up against the pull of gravity through a porous material.
  • Air transported moisture- water in the form of water vapor hitchhiking on air can leak into, or out of, buildings.
  • Vapor diffusion- Even without leaks, small amounts of moisture in the form of water vapor can pass directly through a building’s envelope, through a process called diffusion.

These different ways water can travel through a building may seem minuscule, but over extended amounts of time can cause serious damage. In some cases the moisture can turn into mold, making it a very different but severe problem.

What happens after water damage?

7/10/2019 (Permalink)

It is imperative to clean and dry a structure after a water loss for many reasons, potential mold growth is one. There are some cases when nothing can be done to the structure for various reasons, one being insurance issues. However, in some cases after a water loss, mold may not grow in the structure even though water was left sitting for longer than the usual window of time it takes mold to grow. If there were any signs that mold was beginning to grow, it was usually a “musty” odor, which we know are microbiological volatile organic compounds (MVOCs). Based on guidance documents collected from various jobs, we can deduce that mold can begin to grow in 24 to 48 hours. Mold generally grows well within the same range of temperature that makes you feel comfortable, around 60-80 degrees. Many indoor environments have 40 to 50 percent relative humidity, or atmospheric moisture content, once the temperature is around 68 to 72 degrees Fahrenheit. Different molds prefer different amounts of wetness, usually called moisture content, but is correctly referred to as water activity.

Cleaning Parasites i.e. Scabies, Bedbugs, Fleas, Lice, Dust Mites, etc

6/20/2019 (Permalink)

SERVPRO is not a licensed pesticide company!! The customer needs to be aware that we are performing a cleaning service only!!

We follow the steps below in the cleanup and removal process of dead parasites.

  1. First, we sub-contract the job to a local pesticide company to eradicate the parasites. We stay in contact with them to know when they’ve finished their portion of the job so we know when we can start our process.
  2. Second, we wear the appropriate personal protective equipment during the clean-up process.
  3. Third, once the appropriate amount of time has passed and the pesticides have worked, the cleanup process is routine. We wipe down everything in the structure.
  4. Fourth, we use a portable extractor or a truck mount to remove any dead parasites or eggs from the carpet and any upholstered items.

If there are any questions, please call our office.

How to prepare for floods

5/22/2019 (Permalink)

Flooding can occur in several ways, including the following.
- Rivers and lakes cannot contain excessive rain or snowmelt.
- Excessive rain or snowmelt cannot be fully absorbed into the ground.
- Waterways are blocked with debris or ice and overflow.
- Water containment systems break, such as levees, dams, or water or sewer
- Strong winds from tropical storms or hurricanes cause a storm surge by pushing
seawater onto land.

If flooding in your area is possible. You should leave or be prepared to move to higher ground
immediately upon short notice. If advised to evacuate, do so immediately. If the danger is significant, local authorities may issue an evacuation notice to alert residents that flooding will be or is occurring and it is important to leave the area. Evacuation orders vary by state and community and may range from voluntary to
mandatory. When authorities issue a mandatory evacuation notice, leave the area

Follow the link below to get more information.


Lets Eliminate Fire Odors

6/14/2018 (Permalink)

Regardless of how unpleasant burned and smoky odors crept into your home, until effective methods permanently remove the stench it is impossible to put a fire event behind you. That is where SERVPRO of South Cabarrus comes in.

The odor remains in your home long after the neighboring fire is history. Ridding a home of the odors produced by a fire is not a task conducive to a do-it-yourself method.

-Odor elimination include disposal of the burned items and surfaces followed by a thorough cleaning. If not completed carefully, post-fire cleaning can make matters worse, the soot along with the smell.

-Professional fire damage restoration technicians complete a series of training that teach industry best practices. These methods ensure that the odors and particles locked into furnishings, carpets, and unsealed surfaces are dislodged and removed.

-Steam cleaners and innovative products with efficient wetting agents and attractants that loosen the particles, trained technicians remove all soot, which are released out of the smoky vapor.

-Smoke also contains vapors and gases that carry noxious odors in the smallest particles. Some of the airborne molecules can be cleared with fans and ventilation, but not completely. A home that has duct work is the probability that smoke vapor and soot particles recirculate through the HVAC system.

-Expert cleaning of the venting and replacement of the filters goes a long way toward eliminating the residual odors. 

Homeowners respond by using candles, air freshener sprays, and other masking agents. These attempts are a temporary fix, and by mixing synthetic chemical smells with the smoke can create an even ranker aroma. Air scrubbers scrub particulates from the air and penetrate into crevices, cracks, and fibers where the odors hide. The chemical changes effected by this unique equipment eliminate the last bit of the smoky odors lingering after a fire.

A Breath of Fresh Air

6/14/2018 (Permalink)

A thorough spring cleaning is a fantastic way to banish any dust, dirt, allergens or germs that have invaded your home. Cleaning some things are fairly straightforward. You can launder curtains, wipe down walls, scrub counters, polish wooden surfaces, and shampoo carpets. What about the air in your home? Poor indoor air quality can result in discomfort and illness, but cleaning the air ducts connected to your ventilation, heating, and air conditioning system can lead to significant improvements. How do you get clean air ducts? You call SERVPRO. We have the experience and state-of-the-art equipment to do the job properly.

THE TROUBLE WITH DIRTY AIR DUCTS Although you rarely see the grime coating the inside of your air ducts, it can still cause problems. When it comes to issues with indoor air quality, ventilation systems are often among the biggest troublemakers. An HVAC and air duct system that has been running for a while without attention can circulate foul odors, dust, germs and other contaminants throughout your home. Cleaning the air ducts can freshen the air, improve its quality, decrease the likelihood of a mold infestation in the ductwork and reduce the volume of tiny particles circulating inside your home. This can make breathing more comfortable for anyone, and it can be especially beneficial for those who struggle with allergies, asthma or other respiratory concerns. Dirty air ducts are not just a problem for your home’s inhabitants. They can also interfere with your HVAC system’s ability to do its job. Clearing these passageways of obstructions that hinder the passage of heated or cooled air allows your HVAC system to operate more effectively, reducing wear and tear on the system and potentially extending its life. It can also improve its efficiency, which may be reflected in lower energy bills.

WHEN SHOULD AIR DUCTS BE CLEANED? Air duct cleaning is done on an as-needed basis. For most homes, this will be roughly every three to five years. If your household includes pets, smokers, or people with allergies, asthma or other respiratory conditions, then you may find more frequent cleanings suit your needs better. How can you tell if it is time to have your air ducts cleaned? If you see puffs of dust floating out of your vents, discover debris cluttering the air returns or notice an increase in the amount of dust around the house, your air ducts could probably use a professional cleaning. HOW AIR DUCT CLEANING WORKS The interior of ductwork is not easily accessible, and attempting to do so can easily damage the ductwork. As a result, cleaning air ducts is not a project that the average homeowner can tackle alone. It is a task best left to professionals. At SERVPRO, we provide routine inspections and cleanings of HVAC systems, and we can also clean air ducts when it is necessary. Air duct cleaning takes a few hours. After shutting your HVAC system down, we use specialized equipment to carefully vacuum out the ductwork and clean the ducts and openings. In addition, our highly-train technicians can disinfect the air ducts, change filters and clean the HVAC system’s coils. Do you want fresher, healthier air for your family? Would you like to keep your HVAC system operating at peak efficiency for as long as possible? Is the thought of saving on your energy bills appealing? Contact SERVPRO today to learn more about the benefits of our air duct cleaning and HVAC cleaning services and schedule an appointment.

Residential Water Damage, Be Proactive

6/14/2018 (Permalink)

Water is used and useful in our homes, providing hydration for our family, friends, and pets, and also assisting with household tasks like cleaning,  laundry, and food and beverage preparation and cleanup. Personal care would be impossible without tubs, showers, and sinks. Many homes also use water-supported heating and cooling systems, and outdoor areas benefit from sprinkling.

External forces such as floods, storms, and aging municipal infrastructures can threaten homes with unwanted water incursion. Inside, if water migrates away from the pipes, hoses, radiators, appliances, tubs, and sinks, severe consequences to the structure and contents of homes follow.

Insurance statistics show water damage to be second on the list of claims made overall losses. At one time or another, 37 percent of homeowners find themselves asking for loss coverage from their insurance carrier. Because water damage can be such a common occurrence, putting together a plan together to prevent the damage from happening at your home is an excellent decision. Even if some water damage is unavoidable, preparing for the devastation water brings can minimize its effects. The following are common sense strategies to prevent or limit water damage in your house.

- Your roof, gutter, and downspout systems are the first line of defense, keeping water from storms and even just gentle drizzles from entering your home and foundation.

- Clean gutters and downspouts regularly, at least twice yearly. Make sure they are correctly attached and replace damaged parts. Attention after the autumn leaves fall is critical. In many areas of the country spring tree flowering and seed dispersal clog both gutters and drains, requiring cleaning.

- Inspections after heavy rains or other precipitation make sense. Twigs, branches, and granular debris from the roof are another common cause of gutter system fails. The roof itself needs to be evaluated periodically.

- After storms or just high winds, flashings and shingles can dislodge. Tiny leaks in a roof become significant water problems in your home over time.

- Landscaping is great and beautiful. If done improperly it can send water flowing into your home. The ground around your home must slant away from the foundation, avoiding pooling of water that invades basements, crawl spaces, or slabs. Trees and bushes planted should be chosen and positioned to avoid sending roots into utility pipes.

- Gardens and plantings near the structure of your home should not drip or deposit water into the lower levels or the siding of the building.

- Faucets, hoses and sprinkler systems need regular evaluation for leaks that can saturate the soil next to the foundation. In the cooler months, the faucet needs winterized to avoid a freeze-up that can burst pipes inside the home as water in the pipe expands in below freezing temperature. Take care to water judiciously, and maintain and monitor automatic sprinkler systems so that they do not over water or direct their spray against buildings.

- Locate and educate yourself on how to turn off the main water source in your home. Also find the shutoffs near sinks, water heaters, showers, and appliances, so a minor overflow does not become a flood.

- Everyone has Appliances in there home. Monitor the hoses and connections on appliances that use or produce water regularly. Drip pans and drains beneath and around freezers, refrigerators, and air conditioning units and venting all have the potential to collect and spill water, often in a hidden area. Replace hoses regularly and check drains within appliances like dish and clothes washers to make sure a leak or burst pipe does not surprise you.

- Take care of small leaks promptly before significant problems follow. If the repair is beyond your skills, arrange for a professional to help. The minor cost to fix a leak early is much more manageable than major water damage restoration later.

- Do not ignore small leaks and loose connections. If you do not spot a leak, there are other ways to discover hidden water loss. Fluctuations in water pressure should be investigated. The problem may be inside your home or in piping entering your home from the public water source.

- Water pressure meters are available, and you can test on an outdoor faucet. Low pressure signals a potential leak and too high pressure can risk breakage of pipes and connections.

- Check and chart your water bill. Seasonal changes are to be expected, and adding or subtracting inhabitants using water also cause the bill to change. If you note a jump in water cost that cannot be otherwise accounted, a hidden leak can be the culprit.

Get Back to Business with Commercial Water Damage Restoration Services

6/14/2018 (Permalink)

Whether it is caused by a severe storm that sends floodwaters rolling through your area, a leaking roof, a malfunctioning appliance, a clogged toilet, failing pipes or some other plumbing disaster, water damage is bad for business. It is a predicament that demands a prompt, effective response.

SERVPRO can supply precisely that with our commercial water damage restoration services. The problems caused by water damage. Why is water damage such a problem? While water is vital to life, uncontrolled water that infiltrates spaces where it does not belong can do a great deal of harm. It can cause structural damage to your commercial facility and destroy the property, equipment, and inventory that you have stored inside it. It can also produce the ideal conditions for mold growth, setting the stage for a potentially hazardous mold infestation. In fact, unattended water damage can produce health hazards and liability issues that can leave your business vulnerable to lawsuits, so it is vital that the damage is dealt with properly. When water damage occurs, time is not your friend. Any delay in addressing it allows the damage process to continue, which is likely to increase both your losses and your restoration costs. The disruption triggered by water damage can also lead to lost productivity. After all, every hour that you spend working to restore your commercial space is an hour that you were not able to spend focused on what you do best. The solution that your business needs water damage can be a significant problem for your business, but it is one with a clear solution.

-Professional water damage restoration services. -Experts with the right combination of training and resources can quickly identify the problems plaguing your property, take steps to restore your property and belongings, and return the area to a safe, healthy space so that you can get back to work without unnecessary delay.

At SERVPRO, we understand the damage that water can do, and we are always ready to make it “Like it never even happened.” Our teams include restoration professionals trained in water damage restoration, applied structural drying, odor control, and upholstery and fabric cleaning. When you reach out to us for help, we do not hesitate. We move quickly to assess the situation and prevent further damage. We use our knowledge and specialized equipment to identify all the areas impacted by the water, including any hidden pockets of moisture.

After identifying the source of the water, we will create a plan to effectively deal with the troubles at the scene. If water remains, we can use professional-grade pumps and vacuums to extract it before shifting to dehumidifiers and air movers as we carefully monitor the drying process to ensure that the structure and its contents are properly dried.

We also begin working to clean and restore your belongings. With an expansive arsenal of professional tools and techniques, we can save items that many others would forsake, so you retain more of your property and reduce your replacement costs. We can also take steps to sanitize the location with antimicrobial treatments to prevent mold issues and deodorize the space to remove musty, unpleasant odors. We work diligently to restore your commercial facility to its preloss condition so that you can get back to business.

If water damage is threatening your business, don’t wait. Contact SERVPRO to arrange for our commercial water damage restoration services today.

Introduce Yourself

6/6/2018 (Permalink)

According to the late author and motivational speaker Zig Zigler, “success occurs when opportunity meets preparation.” You never know when you might cross paths with someone who could impact your career or become your next big client. So, it’s important to have a well-crafted “elevator pitch” ready to go when you need to introduce yourself on the fly.

It’s called an “elevator pitch” because you should be able to recite it in the time it takes to ride an elevator from the bottom to the top floor. So, if you run into a potential business contact on an elevator, you want to be able to introduce yourself with the most important information before they or you reach your floor and have to exit.

On average, at a regular conversation speed, people speak at a rate of 150 words per minute, and according to an article from the Harvard Business Review, the average elevator ride is about 118 seconds. That means if you run into a potential new business contact on an elevator—or any of a wide variety of similarly time-crunched situations—you only have about two minutes to explain in enough detail why they should be in business with you.


Managing and Limiting Residential Bathroom Mold Issues

6/6/2018 (Permalink)

Every home has some “hot spots” where mold spores are more likely to find the moisture and temperatures needed to grow. Bathrooms provide an optimum environment for mold development. Homeowners need education on the risk
factors contributing to microbial growth and familiarity with practical pointers that can minimize the threat of mold problems in their particular circumstances.

Mold problems are common in bathrooms. Oxygen and moisture are the two requirements for mold spores to develop into mold colonies, with an organic food source necessary for the mold to multiply. Mold spores and oxygen are a
constant presence in the average home. Many opportunities exist within residential bathroom spaces for mold spores to find and absorb water. Organic food sources include soap scum and sloughed off skin cells, often found coating
the porcelain and tiles in bathrooms.
Common sources where water gathers in bathrooms include shower enclosures, bathtubs, and sinks. Accidental overflows or spray that gets past a shower curtain or door can collect in a corner or a crevice or grout line on the floor. The steam from hot water can condense on colder surfaces like windows or tiles. If the water is not cleaned up and completely dried out within the first 24 to 48 hours, spores begin growing.
Barely noticeable but capable of depositing moisture in vulnerable spots, minor plumbing leaks also can create the conditions for significant mold damage in a bathroom. Vanities and cabinets hide the moisture, but the mold spores
are opportunistic and find the dampness and grow.

Homeowners can make a significant difference and minimize mold growth wit just a few simple responses.

-Install and use exhaust fans at least 30 minutes after baths and showers to reduce the humidity levels in the rooms, or open a window to ensure the damp air exits the space.

-Wipe down tiles and enclosures, removing all moisture at least daily.

-Choose shower and window curtains and other accessories manufactured from mildew and mold resistant materials.
-Replace towels and mats if damp and wash and dry before their next use.

-Carefully inspect plumbing, both pipes, and
connections, to find leaks.

-Immediately arrange for repair of any problem areas.
Do-it-yourself attempts to remove mold pose challenges include the potential spread of moldy materials or incomplete abatement tied to the use of inadequate cleaning and antimicrobial products. Although not all mold infestations link
to health problems, susceptible individuals may suffer health effects to the spores or mold growth byproducts. If despite your best efforts mold finds its way into one or more of your bathrooms it is a smart move to contact a professional mold remediation company for assistance. Technicians trained to Institute of Inspection, Cleaning,
and Restoration Certification (IICRC) and Environmental Protection Agency (EPA) standards use proven strategies to contain and remove mold without compromising safety inside your home.

Surviving Disaster, The Value of Commercial Property Insurance

6/6/2018 (Permalink)

A disaster can strike without warning and change everything in an instant. Many businesses closed by a catastrophic
storm or significant event don’t survive the blow. At SERVPRO, we know exactly what it takes to restore a commercial
enterprise to its preloss condition. We also understand that having the right insurance coverage for your commercial
property in place can ensure that you have the resources you’ll need to recover from a catastrophe. Do you?
In the aftermath of a disaster, it’s only natural for business owners to prioritize mitigating their losses and reopening
their doors. After all, time is money for a business, and every hour of lost productivity hurts. However, rushing your
insurance settlement can be a costly mistake. A commercial property insurance claim is a complicated business
transaction. It’s imperative that you take the time to carefully review your policies for all available coverages. This
guarantees that nothing is overlooked and that you receive the entirety of what you bargained for when you purchased
your commercial property insurance coverage.
The benefits received from your insurance company can play an essential role in sustaining your company in the
disaster’s aftermath and in funding its recovery. Therefore, time spent investigating and documenting, examining the
ins and outs of your insurance policies, and familiarizing yourself with the specific requirements for making a claim
so that you secure the maximum settlement is generally time well spent. Commercial property insurance policies can
cover many things:
• Property damage. This coverage can include damage to inventory, buildings, fixtures, furnishings, machines and
raw materials.
• Ordinary payroll coverage. Employees are a valuable resource for a company. This coverage allows payroll to
continue for a period while the business is closed.
• Extra Expense. Intended to help offset expenses involved in returning to normal operations, this coverage can cover
the costs of mitigation efforts, any increased costs incurred by continuing to do business in the wake of a disaster, or
the expense of temporary relocation.
• Business interruption. When a business is closed, its revenue stream is impacted. Ideally, this coverage should
offer the funds needed to maintain the business while its operations are suspended. It generally pays the continuing
operating expenses and the expected profit for a period.
• Contingent business interruption. Businesses don’t operate in a vacuum. This provides coverage for extra costs and
lost profits resulting from damage to a third party’s property when you are dependent on that third party to deliver,
manufacture or purchase your materials or products. It may also come into play when you depend on the third party
to attract customers.
• Loss of rents. When renters are not required to make rental payments because a property has been rendered
uninhabitable by a disaster, this coverage pays for that lost income.
• Loss of ingress or egress. This offers benefits when access to a property is prevented as a direct result of a covered
• Extended period of indemnity. This extends the period of restoration defined in the standard business interruption
policy, increasing the duration of your benefits.
• Utility services. Interruptions of services from a critical utility like power, water or electricity can interfere with
operations. This protects against losses triggered by interruptions.
• Civil authority. When a mandatory evacuation or other action by a civil authority bars access to the property, this
coverage comes into play.
Even with the safety net provided by proper insurance coverage, you’ll want to get back to business as usual as soon
as possible. At SERVPRO, we specialize in making it seem like the disaster never happened. Our Commercial Large
Loss Division is always ready to step in and handle any size disaster with a fast response, seamless communication,
appropriate mitigation efforts and expert restoration services. Our strategic, professional response keeps your
restoration costs lower and enhances our efficiency as we work to return your commercial property to pre-damage
condition. We’re also a preferred vendor for many insurance companies.
Disasters may be unpredictable, but SERVPRO thrives in delivering a consistently effective response. Available 24/7,
we are always ready to provide superior commercial restoration services. Contact us today to learn about our services,
create a READY Profile for your business or request our assistance.
The Value of Commercial Property Insurance

Summer Water Safety 2018

6/4/2018 (Permalink)

Safe Kids North Carolina offers tips to reduce child drownings in all bodies of water

RALEIGH -- As the summer swimming season kicks into full gear, Safe Kids North Carolina, a statewide program housed within the North Carolina Department of Insurance and Office of State Fire Marshal, is reminding parents and caregivers about important safety tips to reduce child drownings.

“On these warm summer days in North Carolina, many families will be drawn to activities near water,” said Insurance Commissioner Mike Causey, chair of Safe Kids North Carolina. “We want parents and caregivers to be particularly cautious and take steps to avoid any potential tragedies in swimming pools and other bodies of water.” 

Safe Kids Worldwide and Nationwide’s Make Safe Happen program have released a new report highlighting the dangers of childhood drowning, with a specific focus on incidents that occur in lakes, rivers, oceans, and other types of open water.

Key findings of the research include:

  • Overall, an estimated 1,000 children drown in a single year, 70 percent of them between May and August.
  • An additional 7,000 children end up in the emergency room because of a drowning scare. That means a minimum of 150 families a week are impacted by a tragic or frightening event.
  • Most often those drownings take place in open water. A 10-year-old, for example, is three times more likely to drown in open water than in a pool. Older teens are more than eight times more likely to die as a result of an open water drowning than a pool drowning.
  • Boys are at greatest risk: Eight in 10 open water fatal drowning victims are males.
  • African American children are twice as likely to fatally drown in open water than their white counterparts. American Indian children are at even higher risk.

Between 2015 and 2016, there was a 14 percent increase in fatal drownings. The 1,002 drownings in 2016 (latest data available) was the highest number in five years.Most of those drownings occurred in lakes, rivers, oceans, and other types of open water.

Safe Kids North Carolina reminds parents and caregivers to take the following precautions around the water:

LOCK – Homeowners should put up a fence that is at least 4-feet high around all sides of a pool or spa with a locking gate that closes and latches by itself. Homeowners should cover and lock pools and spas when they are not using them, and also remove or lock ladders to above-ground pools and spas when not in use.    

LOOK – Adults and caregivers must always watch children — whether the children know how to swim or not — when kids are in or near water without being distracted by phone calls, text messages, reading or talking to others. If a child is missing, look in the water first.       

LEARN – Children and adults should know how to swim. Adults should learn how to use rescue equipment and correctly choose and use U.S. Coast Guard-approved life jackets. Caregivers should learn adult and infant CPR and teach children to never swim alone or swim near pool or spa drains.   

For more detailed information about the water safety, go to https://www.safekids.org/water-safety or contact Safe Kids NC Director Shannon Bullock at 919.647.0081.

When Your Water Heater Ruptures

6/4/2018 (Permalink)

How can you turn a bad experience into a good Experience? No time is a good time, especially for a water leak. Quick action is needed to prevent major damage. We understand, your home, time and day-to-day schedule is  as important to us as it is to you. We try to help you cope with the aftermath. Leaking water can seep into all your flooring, baseboards and walls while moving throughout your property, potentially creating mildew and staining.

What You Can Do: 

-Before doing any maintenance on your water heater, shut off the power at the service panel.

- Once every two years, have water heater serviced.

- Once every three months, drain a gallon of water from your tank. This can reduce sediment collecting in the bottom of the tank.

- Once every five years, have a service technician replace the anode rod.

Prescription Drug Drop Off Cabarrus

5/15/2018 (Permalink)

Good evening. This week — May 14th through 19th — is Prescription Drug Drop-off Week in Cabarrus County.

Members of the Leadership Cabarrus Class of 2018 are asking residents to Check Your Rx to ensure that legally prescribed drugs do not end up in the wrong hands. They are asking residents to:

Check their medicine cabinets and closets for unused or expired medication
Collect the medication and
Drop it off at one of four locations within the county

It is important to drop prescriptions in the approved, secure drop boxes because disposing of medication in the trash or toilet is unsafe and causes contamination of soil and water supplies.

Collection locations include the City of Concord and City of Kannapolis Police Headquarters and the Sheriff’s Administration Building, as well as Harrisburg’s Hometown Pharmacy in Harrisburg and Moose Pharmacy in Mount Pleasant.

You can learn more about the Check Your Rx campaign by visiting our district website at www.cabarrus.k12.nc.us and through our other district communication channels as well.

Thank you for your time and attention. Good night.
This e-mail has been sent to you by CABARRUS COUNTY SCHOOLS. To maximize their communication with you, you may be receiving this e-mail in addition to a phone call with the same message. If you no longer wish to receive email notifications from CABARRUS COUNTY SCHOOLS, please click here to unsubscribe.

Buckle Up

4/4/2018 (Permalink)

With so much information out there, it can be difficult to figure out the best way to keep kids safe in the car and people often wonder if they have made the right decision.

Luckily, there are many car seat checking stations in North Carolina that teach parents and others how to properly install and use their car seats and seat belts. Locate a program in your area.

If you live in the Concord North Carolina Area you can visit Fire Station #3, 100 Warren C Coleman Blvd. Concord N.C. 28027 Station #3 is a Safe Kids Hub. You can make a appointment to learn how to install, check on age and weight or just need help to insure your installing properly.

If you would rather use a on line resource, you can visit www.buckleupnc.org

SERVPRO and Auto -Owners

4/4/2018 (Permalink)

For over 100 years, Auto Owners Insurance has been dedicated to the Independent Agency system with 6200 independent agencies and is most recognized for exceptional financial strength and stability. It is among the nations largest insurers, providing insurance to 2.7 million policyholders. Auto-Owners backs up its products by providing a "No Problem" claims service. The company represented by over 42,000 licensed agents and 90 claims offices in 26 U.S. states and offers multiple lines of insurance in the country. Its no wonder then, that SERVPRO has a national Residential and Commercial water, mold, fire, and smoke mitigation program in place with them. The Auto-Owners Insurance resource page on SERVPRONETlocated here offers talking points for marketing reps interested in building a local relationship with an Auto-Owners agent or adjusters. SERVPRO is 1 of 2 approved mitigation vendors for Auto-Owners in their first Notice of Loss (FNOL) system for water and fire/smoke. Once SREVPRO is selected by the agent, the job will transferred electronically and dispatched immediately and submitted the Select National Accounts Participation Agreement (SNAPA) can participate in this program.

If you the consumer ever has a question or concern, you can always contact FPinson@SERVPROnet.com or your local SERVPRO franchise.

Independence Day Fire Safety

4/4/2018 (Permalink)

Staying Safe on Independence Day is sometimes not the first priority. 4th. of July is a fun family time holiday, its great for cook outs, beach trips and yes Fireworks. Most all people associate the two together. They are bright colorful and make a exciting loud noise throughout. 

Kids find fireworks to be the most intriguing of all. Fire works are also a number one cause of fires and burns associated to the combustible material they are made of. If you and your loved ones choose to engage in a night of Fireworks this Holiday please follow these safety tips.

-The Best Way To Enjoy Fireworks

To view public Fireworks Displays put on and conducted by the professionals in a public location

-If You Plan To Use Fireworks

Ensure they are legal to purchase in your area

-Always Read The Directions 

Warning labels are located on all fireworks. If a devise is not marked with the contents, directions and a warning label, do not light

-Stand Several Feet Away At All Times

If a device does not go off or ignite, do not stand over it or pick it up to investigate. Do put it out in water and dispose of properly

-Most Important

Always supervise children at all times

Every One have a Safe and Happy 4th. of July

You Will Never See What Is Lurking In Your Ducts

4/4/2018 (Permalink)

Since the ventilation system is often the biggest  culprit in poor indoor air quality, inspecting the Ductwork should be the high priority . In the most cases the HVAC systems has been operating for some time without much attention. Dirty ducts can circulate odors and containment such as mold and irritating dust throughout your building or home.

Inspecting the heating , ventilation and air conditioning unit (HVAC) is a service offered. Keeping the HVAC system and ductwork clean can potentially extend the life span of the equipment by allowing it to operate at peak condition, which may save you many.

But keep in mind Duct Cleaning may not always be necessary. Always have your HVAC inspected so your technician or inspector can make recommendations about the best way to address any indoor air quality concerns. 

In certain circumstance, such as after a fire, smoke, or suspected mold growth, duct cleaning may become an essential part of the clean up process. In these cases, professionals can often restore the HVAC system and ductwork to pre-damage condition.

-Remediate bacteria, fungi, and mold

-Reduce potential for mold growth

-Restore peak energy efficaincy

-Eliminate offensive odors

-Provide free written inspections and estimates

Toilet Problems

4/3/2018 (Permalink)

Water Damage large or small can be a huge inconvenience. Toilet overflow to ruptured pipe can cause a water loss. When water begins leaking, even small leaks in areas you can’t see can be a large hazard. The possibility of harmful mold, rot or unseen damage may effect your home and the long term effect of loved ones.

SERVPRO professionals understand how disruptive water damages can be. Your family is very important so it is a top priority to identify the source of the water loss, regardless of where it hides. With top of the line equipment and highly trained professionals we have the expertise to help make your house feel like a home again. 

A mop and common household cleaning methods may not be enough. Always call the professionals. 

-Identify the source or water loss

-Measure Temperature & Humidity

-Servey extent of damages

-Inspect premises 

-Perform emergency water extraction 

-Move & Block furniture and belongings 

-Provide floor service

-Apply necessary treatments

-Disinfect & deodorize 

-Putout drying equipment & moniture 

This would be the appropriate steps that should be taken during this time.

Fire & Restoration Process

4/3/2018 (Permalink)

When your home or business has suffered significant fire damage, getting the local fire cleanup and smoke damage restoration at the location in a timely manner can make all the difference. These fire in home or fire in business professionals can transform even the more dire fire loss to back what the location looked like before the fire. Here is how the local fire cleanup crew can make short work of giving you back piece of mind and your property after fire damage.

Once you reach out to the fire in home or fire in business experts, they will arrive in a timely manner to perform a fire loss assessment. This part of the fire cleanup process allows the fire in home or fire in business professionals to inspect the soot damage and further test adjoining rooms to determine the extent of the all the fire damage, smoke damage, and soot damage. This is a very important step in the fire loss cleanup process to helping the fire in home or fire in business team to developing a plan of action.

Now that the fire in home or fire in business experts have analyzed the air quality risks, they will begin boarding up any locations that pose a serious security risk. They will board up windows, doors, and tarp the roof. When it comes to commercial fire damage, the amount of work in this process could be further complicated due to the large amount of equipment on the property that didn't sustain fire damage. The commercial fire damage team will secure the premises and maintain security to protect further damage or theft. If the commercial fire damage team finds issues that they can not address, they have inroads to fire cleanup contractors that can work on air quality too.

The next part of the fire cleanup process is water removal that was used to prevent fire loss. The more fire loss that was prevented, the more water could be on the property. The fire in home or fire in business team will locate all the water and utilize high-power vacuums and drying machines in a timely manner. The air quality experts remove the majority of the water and then will use dehumidifiers or air movers to completely remove all of the remaining water while completing the drying process.

After the fire in home or fire in business team have successfully removed all the water and dried all property, the smoke damage and soot damage removal process begins. In order to improve the air quality in the home or business, the soot damage and smoke damage from the fire damage has to properly be removed by the fire loss experts. These commercial fire damage professionals use specialized equipment and techniques that remove smoke damage and soot damage from ceilings, floors, walls, doors, and other fire damage surfaces.

As it pertains to commercial fire damage, the cleaning and sanitizing process is extremely important because customers and employees will both be on the property. The commercial fire damage experts will clean all restorable items or structures that sustained fire damage and improve air quality. Visit http://www.SERVPROsouthcabarruscounty.com for more information on fire damage.

What is water damage

4/3/2018 (Permalink)

What to Do About Water Damage

Water damage and flood damage are two of the most challenging conditions to overcome when they happen inside of your home or office. Major breakdowns can occur when you get water in home foundations and water in business equipment. A flood, hurricane or overflowing appliance can end up costing you thousands of dollars if you don't handle it properly. The following are some tips that can help to protect you from trouble that comes along with water in home properties and flood damage:

Protect Yourself With Water Damage Insurance

If you don't have insurance to protect yourself from water in home structures or water in business foundations, then you will need to secure a policy now. A flood damage or water damage policy can protect your finances during times of turmoil. The insurance company can pay for most of the repairs that are necessary because of the water in home components. It will pay for water in business structures, as well. You will need to have someone come to the home or business and perform work such as water cleanup, air movement, drying and mitigation. A water damage restoration company can help you to clean up the mess.

Shut off the Electricity

The first thing you will need to do when you realize that your property is experiencing aftereffects of water damage is turn off the electricity. Electricity and water don't mix. Therefore, you don't want to inspect the property until you shut off the electric and prevent it from mixing with the water and electrocuting someone. You can go in the building and assess the damages once you're sure that all electrical lines have been dismantled or disabled. The goal is to clear the way so that some professionals can come in and help you. They understand that speed is important if you are running a business. They will try to eliminate water in business equipment.

Clean up as Much as Possible

Next, you can clean up as much of the water as possible before the water damage restoration even arrives. You can use paper towels, blankets, regular towels and the like. You don't have to do a perfect job. You're only setting the stage for the company that has to come in and perform a task like mitigation, drying, air movement and water cleanup. Mitigation is a process by which the water cleanup company reduces the severity of the problem. Air movement is a process that someone may use to push the water out with air. Drying is what you want the specialists to do to your entire house.

Contact a Reliable Water Cleanup Company ASAP

Finally, you must contact a reliable water cleanup and flood damage company that can give you a fair estimate for the work that the specialists do. A reputable company will give you a fair estimate for processes like:

Water cleanup
Air movement

Water damage restoration companies are available seven days a week and 24 hours a day to provide you with a quote that you can afford. They understand that you want to get your home or office back to normal as quickly as possible. Because of that, they will do their best to aid you with water damage restoration as soon as you call. Visit http://www.SERVPROsouthcabarruscounty.com for more information on water damage.

Home Inspections Are a Must

4/2/2018 (Permalink)

Sellers may have trouble spots to handle and resolve before listing a property. No one knows this better than your realtor. 2018 is a Sellers market, but do not under estimate your buyer or your buyers Inspector. Before you list a property schedule a Inspection. Some clients choose to handle items from a inspection report themselves because it may not be covered by there policy. This can also effect there homes Insurance CLUE report. CLUE ( Comprehensive Loss Underwriting Exchange) is a data bass which records reported loss and damage information, and it is utilized by most Insurance carriers. Bad CLUE reports can follow you over years and can effect and increase premiums and renewal issues for a customer.

Contact the experts at your local SERVPRO Franchise to conduct a inspection at no cost to you the home owner.

Whether the issue is a water stain on a hardwood floor, a wine stain on the dinning room area rug, mildew smell in your basement, reassure clients that your SERVPRO Franchise Professional can get the there home in top selling condition. 

A Guide to Professional Water Damage Restoration

6/26/2017 (Permalink)

A Guide to Professional Water Damage Restoration

Water in unwanted places can damage your valuable items. However, quick water cleanup can significantly minimize flood damage and possibly save some of your precious items. The extent of flood damage depends on the water damage restoration period. If water cleanup begins immediately, you can save some pieces of furniture or even a carpet. In most cases, any electronics hit by the flood is irreparable. Never treat water in unwanted places lightly. Even an inch of stagnant water in business premises can be a perfect breeding ground for mildew. Similarly, water in home facilities can damage your flooring, walls, carpet, and furniture. Before calling your insurance company, follow these few tips to guide you through the process of water damage mitigation.

Remove Items Out of Water

The faster you get items out of the water, the more likely you can protect them from water damage. Start by disconnecting the primary power source and unplug any electronics. Next, pull up any carpets and under-padding. You can save your carpet by disinfecting it. However, if it shrinks, you can use it as a rug someday.

Get rid of the Water

You can use power or manual flood damage restoration techniques to get rid of water in home facilities. Use mops and old towels to soak as much water as you can. If sewers in your neighborhood aren’t swollen, pour the water down the drain. If otherwise, pour the water onto your lawn. You may also use a wet or dry vacuum for water cleanup in business premises. However, you need to be cautious. Plug the vacuum cleaner into power sockets far away from the water. If floods are overwhelming, consider hiring a flood damage restoration company in your neighborhood. After mopping up all the water in the business premises, dry out the affected area. That is the most efficient way you can prevent mold growth.

Drying out the affected area

Once you get rid of all the water, use dehumidifiers and fans for drying out the affected area. Once it stops raining, open windows to allow air circulation. Drying out the affected area prevents mold growth. If some parts of your drywall contacted water, you would probably have to cut away the affected areas. Crumbled drywall can be a perfect breeding ground for mold. If your baseboard trim is wooden, it’s possible to save it. However, it might not be salvageable if it's made from pressboard.


After drying out the water in business premises, use a good disinfectant to kill any bacteria that might have come up through sewers. Don’t forget to clean any walls, wood, or furniture that contacted flood water in home facilities.

Dispose of the Damaged Items

You might be tempted to throw all damaged items into a dumpster. However, it would be wise to organize damaged items into piles and recycle the reusable ones. As such, you can alleviate the pressure on your local landfill site and ease water damage restoration process. You can visit your city’s waste management website to find out where you can recycle your toxic liquids, old paints, broken electronics, and furniture. Earth 911 can also help you find recycling centers and water damage mitigation professionals in your neighborhood.

Mitigation of Flood Damage

Use Plastic Storage Bins

If your business space is limited, use rubber and plastic bins for storage. Plastic and rubber containers are a cheap and clutter-free option for storage. It’s important to ensure your bins have tight tops to protect your goods from leaking water in business premises.

Put Items up High

Boxes and items can easily get destroyed once water in home facilities starts to rise. Use plastic or metallic shelves to store your valuable items. Solid wood shelves can also be a good option. Getting your stuff off the ground can help in mitigation of water damage in the future.

Water Cleanup

Basements often become a perfect breeding place for mosquitoes and mold. It is, therefore, important to take time at least once a year to thoroughly clean your basement and get random clutter and old clothes to the recycling bin.
Visit http://www.SERVPROsouthcabarruscounty.com for more information on water damage.

The Need for Professional Fire Damage Services

6/26/2017 (Permalink)

The Need for Professional Fire Damage Services

It is devastating and traumatizing to see your home or business go up in smoke. However, fire damage happens and in most cases, at the worst possible time. When faced with a fire in home or fire in business, you need to seek fire damage restoration services. In most cases, people assume that everything is lost and nothing can be salvaged. However, you might be surprised with how much of a building you can save if you bring in commercial commercial fire damage restoration companies in good time.

Timing is everything when it comes to dealing with fire damage. The number of items that can be salvaged will depend on how first you engage the services of commercial fire damage restoration services. Understanding different timelines and the extent of damage emphasizes the need to call in the experts immediately after the fire has been put out.

Once a fire has occurred, in the first few minutes, the soot damage residue can cause discoloration among appliances, plastics and porous materials such as marble and alabaster. Several hours of fire damage can cause deeper stains and smoke damage. These stains can affect appliance finishes, bathroom grouts, furniture finishes and counter-tops. Repair on these items can be very expensive, while this could have been easily avoided by calling in commercial fire damage experts.

If the fire in home or fire in business damage extends for days without being dealt with, then the discoloration on the appliances and the wall can become permanent. The smoke smell and smoke damage may also spread to other rooms or buildings. In most cases, the furniture, floors and finishing’s get damaged that they need replacement. If the damage extends beyond a few days, then the cost of commercial fire damage restoration is much higher. The personal items and household components can also erode.

The fire in home or fire in business effects through the timelines show that you should not wait. The fire cleanup and fire damage restoration need to begin on the material day. The soot damage and smoke smell and smoke damage also need to be addressed immediately. If professional services are sought in good time, the commercial fire damage process can be completed in a few hours.

There are several steps that are involved during a fire cleanup process. The first order of business should be protection. Fire damage protection involves putting on thick gloves and clothes. An oxygen tank is also necessary due to the burning of harmful chemicals. Proper ventilation is also crucial in a commercial fire damage mitigation process. Opening the windows and doors help to release the smoke smell. If you do it on a windy day, then you may not need extra ventilation. Fans can be used for enclosed spaces that lack sufficient ventilation.

Fire cleanup will include cleaning, doors, fixtures, ceilings, windows, and clothes. To get rid of the soot damage residue, high-efficiency cleaners need to be used. This is especially when cleaning upholstery or the carpeting. Pressure washers may also be needed to wash the brick, wood or paint walls. High-quality detergents are also necessary to deal with the discoloration.

The smoke smell also necessitates the need for odor removal measures. This is also part of the fire damage restoration process. Odor removal may involve the use of aerosol sprays, disinfectant sprays, and deodorizing sprays, alongside other measures such as ensuring proper ventilation. As evidenced, the process of damage restoration is neither easy nor simple. This is why it is advisable to seek the services of commercial fire damage companies.

The fire cleanup services also involve inspection of the entire home and identification of the source of fire. Water damage remediation is also important when dealing with fire damage. Once water has been used to put out the fire, it needs to be removed to avoid further damage to the property. A professional fire cleanup company will have expertise on both fire and water damage to deal with any fire in home or fire in business. They also need to have a mitigation strategy for dealing with the smoke smell, smoke damage, and soot damage.
Visit http://www.SERVPROsouthcabarruscounty.com for more information on fire damage.

The Science Behind Mold Damage

6/26/2017 (Permalink)

The Science Behind Mold Damage

Mold, mildew, fungus is a universal problem that affects the well-being of people exposed to the spores. There are many species of mold, however, the most toxic is the black mold. This type of mold feeds on the host surface while releasing spores. These spores can attach on wet surfaces, carpets, clothing or any surface exposed to moisture. Mold, mildew and fungus can easily grow into colonies which pose a health concern to occupants in the house or the business.

Mold in home or business should not be ignored. If you are dealing with black mold and other forms of mold damage, it is wise to bring in commercial mold damage companies. Apart from causing a smelly odor. Mold damage can cause symptoms such as allergic reactions, irritation, asthma attacks and infections. It is therefore evident that mold removal and remediation needs to be done immediately. Mold mitigation services need to be sought once the mold is spotted. While a smelly odor can help detect the presence of mold, most of these spores are not visible. This is why mold inspection by commercial mold damage companies need to be done on a regular basis.

The presence of black mold is often triggered by a respiratory response. This can be evidenced in a child or a pet. Once these signs are detected, mold mitigation measures need to be sought. Prompt action can prevent further spread of the spores. The first measure in the remediation of the mold in home or mold in business is to contain the mold and keep it from spreading.

Another sign of mold, mildew or fungus is black patches. These are often seen in bathrooms and basements. Mold in home and mold in business can also be seen on the window sills, shady areas and humid places. It is wise to take action before the mold escalates. Mold, mildew and fungus replicate easily and the situation can get out of hand. Timely mitigation is the best strategy to address the mold situation.

Any signs of mold in home or mold in business should be addressed by a licensed and qualified company. This industry is not well regulated, as such it is very easy to find rogue contractors who perform substandard mold removal services. You need to find a reputable and established commercial mold damage company. These professionals will have the right equipment. The mold remediation services should include a plan to deal with the moisture problem. Experts in this business will also offer deodorization services.

Professional mold damage companies also carry state of the art equipment. They also use moisture meters to detect the mold infested areas. Mold, mitigation, remediation and removal should only be done after thorough inspection. Commercial mold damage companies also give advice to their clients on preventative measures to avoid mold re-occurrence.

Commercial mold damage remediation is not complete without deodorization. Deodorization takes care of the smelly odor from fungus, mold and mildew. The musty smell can easily permeate and spread to other properties. Once the mold removal has been completed, the smell odor may linger but it will fade away after several days. A professional mold damage removal company will include deodorization in the services.

The major benefit of seeking mold removal services early is that you save costly repairs in future. If the mold damage is extensive, expensive repairs are needed to deal with the damaged items. Extensive deodorization is also needed to deal with the smelly odor. To restore the indoor air quality, mold removal is paired with deodorization.

Scientists have done research to prove that there are over 1000 species of mold which can breed in a home setting. The reason why you should be concerned about the mold situation in the home is that on average, most people spend over 50% of their time locked indoors. Mold in home needs to be dealt with professionally through commercial mold damage services.
Visit http://www.SERVPROsouthcabarruscounty.com for more information on mold damage.

How to Handle Water Damage in Your Home or Business

5/19/2017 (Permalink)

How to Handle Water Damage in Your Home or Business

There are many types of water damage events that can impact your home or business. For example, your home may suffer from flood damage related to a severe storm that passes through your area. Perhaps you are dealing with water in home because of a fridge or washing machine leak, or you may have water in business because of a plumbing leak. These are issues that can impair your ability to live in the home or to complete regular operations in the business. You must find a way to quickly and effectively deal with the damaging issue, and hiring a water restoration team for mitigation, drying out and water cleanup is imperative if you want to enjoy the best results without delay.

What You Can Do to Prevent Additional Water Damage

Your water restoration and mitigation team can often arrive at your home or business very quickly after you set up service. However, minutes matter when you are dealing with a water damage issue. You can typically stop more water from entering your space during these minutes by taking a few simple steps. When dealing with flood damage, the level of water in business or home may continue to rise until the rain stops. With other water issues, you may be able to turn off the plumbing line’s main valve, disconnect appliances or take other steps to prevent additional water from entering the space. This can save considerable time and effort during the water cleanup process. Some broken components, such as pipes and appliances, may require specialized repair service as well. You can call these professionals to your home before contacting a restoration team for the water cleanup process.

Why Professional Mitigation Service Is Needed to Dry Out Your Space

Regardless of the type of water damage you are dealing with, water in home or water in business can lead to significant property damage. The water itself may cause staining on hard surfaces, and it may warp or deteriorate porous surfaces. It can also lead to mold growth if the drying out process is not completed promptly. Your water restoration team will assist with drying out the home as soon as possible. Some types of water and flood damage may leave several inches or more of standing water in home or business. Professional extraction equipment will be used to remove the standing water, and dehumidifiers will be used for drying out the space quickly.

How the Team Will Restore Your Home or Business

When you are dealing with water in business or in your home from flood damage or other related issues, drying out the space is only the first step. After the water has been removed from the space, you will likely have a considerable mess to deal with, and water cleanup efforts must begin. Your restoration and mitigation team will complete the water cleanup phase of the process quickly. Water damage can cause drywall, wood and other surfaces to deteriorate, and these surfaces may need to be removed from the home or business. Replacement materials may be installed. When you have water in home or business, professional cleaning and deodorization steps must also be taken in many cases. This is a critical step in the water cleanup process because water can stain the area and leave behind a musty, unpleasant smell.

Water in home or business properties can be devastating in many ways. While there is the financial aspect to consider, it can also be disturbing to see a property that means so much to you in a state of chaos. While you may understandably be feeling emotional and stressed because of the water event, rest easy knowing that the restoration process will be completed soon and that the home or business will be returned to its previous conditions. All traces of the water event can be permanently erased, and you can continue going about your days as usual. Visit http://www.SERVPROsouthcabarruscounty.com for more information on water damage.

The Need For Water and Fire Damage Mitigation

5/19/2017 (Permalink)

The Need For Water and Fire Damage Mitigation

Once the fire has been put out, and the fire damage has been contained, the property will suffer water damage. Commercial fire damage services should also include water damage remediation. The water used in fire damage restoration can create another problem. Fire cleanup should be done prior to the water damage remediation. This way the fire in home or fire in business is first contained. The smoke damage, smoke smell and soot damage must also be handled. When dealing with fire damage or water damage, business and homeowners need to enlist the services of a company that will also handle the water situation. It becomes very expensive to hire another company after the fire damage restoration has been done to deal with the water.

Water cleanup should come after the fire in home and fire in business has been dealt with. To appreciate the need for restoration or water cleanup services, it is best to understand categories of water contamination. w

Classifications of water contamination

Water damage or flood damage can be put in three broad categories. The first category of water damage is from clean water. The second is grey water used for home appliances. This water can cause illness if ingested. The third category is black water contamination from unsanitary sources that could contain animal or human waste. Flood water from rivers and lakes is classified as black water. This water contains disease causing pathogens.

Water in home or water in business remediation should be done in safe conditions. Special cleaning agents and disinfectants should be used when handling household items. It can be very easy to contract tetanus especially when handling contaminated water. This is why it is best to let the water cleanup agents handle it. Professional water and commercial fire damage restoration companies use high-tech equipment and tools when drying the water. These water restoration and commercial fire damage technicians are also trained on safety measures when conducting fire damage or water remediation.

While contemplating on the need for water or fire clean up mitigation services, most people faced with fire in home or fire in business consider the cost aspect. However, businesses and home owners stand to gain if their property or household items can be salvaged. Water or fire can also be stopped from creating further losses. There are several instances when water or fire in home or fire in business calls for the expertise of water or fire damage companies.

When to enlist the services of water or fire cleanup services

When there is a fire, there is also the aspect of smoke damage, soot damage and smoke smell. These issues need to be addressed immediately before the water restoration process begins. How much damage can be avoided largely depends on how soon these water and fire cleanup professionals are brought on board. To save business property or household items, these commercial fire damage experts should be contacted immediately.

Timing is everything when it comes to restoration or commercial fire damage mitigation services. Once the fire has been put out, special attention should be paid to smoke damage, soot damage and smoke smell. The fire cleanup paves way for water damage restoration. It is essential to note that mold can begin breeding as soon as two days after the water or flood damage incident. The water therefore needs to be dried using the right equipment. When it comes to water cleanup or commercial fire damage restoration, professional water and fire clean up firms have the manpower needed to deal with the smoke damage, soot damage, smoke smell and water damage from an entire building or house. Acting promptly also helps to salvage more items before they are completely destroyed in water.

As evidenced, water cleanup and commercial fire damage restoration requires expertise. This is why it is best to entrust the process to certified and experienced professionals. Visit http://www.SERVPROsouthcabarruscounty.com for more information on fire damage.

Important Mold Removal and Remediation Strategies

5/19/2017 (Permalink)

Important Mold Removal and Remediation Strategies

Mold can grow into a colony within 48 hours from the time its spore comes in contact with a damp surface leading to mold damage if not contained early. This explains why mold is found in most home structures that provide a prime environment for it to develop. These include utility rooms, laundry equipment, kitchen area, basements, and bathrooms. Therefore, property owners should take proactive mitigation steps to limit mold growth.

Spotting Mold Damage

Every fungus; including mold and mildew, develops and spreads when its spore reaches a surface that has enough moisture, favorable temperature, and a food source such as wood moldings, ceiling tiles, sheathing, and carpet. Whether mold is found in a commercial or home structure, removal and remediation after mold damage can be costly. However, the owner can begin the restoration process early by spotting signs of mold in home before domestic or commercial mold damage occurs.

The earlier the property owner investigates the damage signs, the better the possibility of early mitigation. These signs include the following:
• Observable mold and mildew growth
• Smelly odor
• Areas of stagnant water or condensation on the window sills, walls, or floors
• Water stains on the ceilings, outer walls, or internally facing walls
When a Mold Removal and Mitigation Professional is Required
The home or commercial owner can prefer to use a mold removal and remediation company for safe mitigation. An expert from the company will begin by identifying the source of water leakage then stopping where necessary. He will also measure the extent of the mold growth to make sure that the mold in home is completely mitigated.

The expert will then take the samples when dealing with home or commercial mold damage. They may also test the quality of air to help in deodorization process. They will then send the samples to an approved laboratory that will provide a report stating the genre of fungus or mold present for the right deodorization . The report is important for the following reasons:
• It helps the mold removal expert in determining the extent of commercial or home damage. This is because some types of molds pose more risks that may need extra safety measures to secure the residents.
• It helps in determining the cheapest mold removal and alleviation process.
• It also helps healthcare professionals to know whether there are health concerns related to the mold or mildew infestation.

The next step will be creating a removal and alleviation plan of work for handling home or commercial mold damage. This is vital for addressing the cause of fungus on mold damage and determining all safety procedures necessary when removing mold in home.

The mold control experts will then work on the affected areas and create the right air pressure for frequent monitoring to eliminate mold spread to other home or commercial areas. They will also remove the mold or mildew and dispose of damaged materials. However, non-porous materials can be thoroughly cleaned before deodorization for reuse. The professionals on remediation should seal the moldy and damaged materials before removing them from the containment to avoid cross infection.

Elimination of smelly odors from the place will be done using carbon filters during the removal and remediation process. Air cleaners and specialized treatments may also be needed to ensure that the smelly odor will not recur. When all is done, an expert is required to carry out post-remediation verification to ensure that the home or commercial mold damage restored and is suitable for occupancy. This will include the use of specialized equipment to sample the air and surface during the clearance investigation process.

They say prevention is better than cure. Therefore, proper precautionary measures should be taken to prevent any fungus from infesting a home or commercial property. These include fixing foundation cracks that could bring mold in home, properly organizing stored items, having proper ventilation, and using treatments that can absorb moisture in damp places. Through deodorization after mold removal, smelly odor will be gone for good. Visit http://www.SERVPROsouthcabarruscounty.com for more information on mold removal.

Water Loss in The Home

4/24/2017 (Permalink)

Water Loss in The Home

Water in home is very necessary in our lives. Water in home and water in business has a myriad of functions that are both secondary and primary in our lives. Despite this, countless of lives and properties have been lost as result of water-related tragedies such as floods. Water damage refers to a variety of losses that are incurred as a result of flood damage thus making water damage restoration necessary. Stagnant water in homes and water in business or water in place of business will then facilitate destructive processes such as rusting of steel and rotting of wood thus making mitigation a necessary action.

Water damage in our homes and business

Flood damage in our homes results to various destruction such as leaking drainage pipes, clogged pipes, and broken dishwashers. For instance, a leaking water in home and water in business will not only cause rotting of wooden floors but also the growth of molds on the floor. To correct this, you have to consider mitigation.

Water damage restoration in our homes can be done by unclogging water pipes and mitigation. Mitigation helps to reduce further problems that may develop such as flood water. Mitigating water flow may also involve contacting technicians.

Water damage in our place of business can result in dire consequences as it undermines the customer retention policy of the business.Wet and slippery floors often lead to accidents of employees and even customers.Furthermore leaking water in our business may cause the destruction of electronic gadgets in our place of business.

Most electronic devices are irreparable once water has trickled in and therefore it is essential to confirm there is no leaking water in our place of business. In case there is water; water flow has to be mitigated to eliminate the problem of flood water in our areas of business.

Warning signs – slippery floors- should also be placed around the office to avoid accidents that may occur due to slippery floors. Drying of wet floors and regular water cleanup will also help reduce these accidents.

Water damage as a result of floods water

Flood water always results in catastrophic losses in our homes and businesses. Despite causing damages, most insurance companies barely cover the losses incurred as a result of flood damage.To losses, it is important to stay away from areas prone to flooding.

However, in case you are affected by floods, getting assistance by applying to the FEMA program can help. Water cleanup as a result of flood damage is done by technicians skilled in current procedures. The use of rapid structural drying is an example of a method that is used in water cleanup due to floods.

Air movement in water damage restoration

Air movement is vital in water damage restoration.Air movement is a method used to enhance the drying process in floors. Air moving on the surface of water frees the floor from water and therefore enabling the drying process.Air movement can also be used to dry walls from the outside to the inside. This process is used especially in ceramic titles.

Apart from these, air movement can also be used to prevent the growth of molds on the floors and walls Moving air does not allow the spores produced by molds to settle on the floors and walls and thereby germinate and grow. Using this method of water cleanup is reliable and highly efficient. Visit http://www.SERVPROsouthcabarruscounty.com for more information on water damage and the restoration process.

Inspection and Fire Damage Assessment Restoration Crew

4/24/2017 (Permalink)

Inspection and Fire Damage Assessment Restoration Crew

When your home or business has suffered significant fire damage, getting the local fire cleanup and smoke damage restoration at the location in a timely manner can make all the difference. These fire in home or fire in business professionals can transform even the more dire fire loss to back what the location looked like before the fire. Here is how the local fire cleanup crew can make short work of giving you back piece of mind and your property after fire damage.

Once you reach out to the fire in home or fire in business experts, they will arrive in a timely manner to perform a fire loss assessment. This part of the fire cleanup process allows the fire in home or fire in business professionals to inspect the soot damage and further test adjoining rooms to determine the extent of the all the fire damage, smoke damage, and soot damage. This is a very important step in the fire loss cleanup process to helping the fire in home or fire in business team to developing a plan of action.

Now that the fire in home or fire in business experts have analyzed the air quality risks, they will begin boarding up any locations that pose a serious security risk. They will board up windows, doors, and tarp the roof. When it comes to commercial fire damage, the amount of work in this process could be further complicated due to the large amount of equipment on the property that didn't sustain fire damage. The commercial fire damage team will secure the premises and maintain security to protect further damage or theft. If the commercial fire damage team finds issues that they can not address, they have inroads to fire cleanup contractors that can work on air quality too.

The next part of the fire cleanup process is water removal that was used to prevent fire loss. The more fire loss that was prevented, the more water could be on the property. The fire in home or fire in business team will locate all the water and utilize high-power vacuums and drying machines in a timely manner. The air quality experts remove the majority of the water and then will use dehumidifiers or air movers to completely remove all of the remaining water while completing the drying process.

After the fire in home or fire in business team have successfully removed all the water and dried all property, the smoke damage and soot damage removal process begins. In order to improve the air quality in the home or business, the soot damage and smoke damage from the fire damage has to properly be removed by the fire loss experts. These commercial fire damage professionals use specialized equipment and techniques that remove smoke damage and soot damage from ceilings, floors, walls, doors, and other fire damage surfaces.

As it pertains to commercial fire damage, the cleaning and sanitizing process is extremely important because customers and employees will both be on the property. The commercial fire damage experts will clean all restorable items or structures that sustained fire damage and improve air quality. Visit http://www.SERVPROsouthcabarruscounty.com for more information on fire damage.

Understanding Mold, Mildew, and Microbial Growth

4/24/2017 (Permalink)

Understanding Mold, Mildew, and Microbial Growth

Most homes and businesses are exposed to bacteria and fungus growth, such as mold, mildew and other microbial growth. These growths can be harmful as they destroy building materials, cause a bad odor, discolor leather and fabrics, as well as cause fabrics to rot. They can also cause adverse health problems. It is, therefore, necessary to be equipped with the right knowledge of developing mitigation strategies for getting rid of mold when it occurs. The services of an environmental hygienist come in handy during the process of conducting an effective mold cleanup and treatment.


Mold is a plant that belongs to fungus group. When exposed to some levels of temperature and moisture or dampness, they cause mildew. Mildew manifests itself in the form of a thin black or white discoloration. They grow on practically anything they can get the required nutrients, such as fabrics, wood, and paper among other places. The growth thrives in humid weathers mostly in closed houses. Microbial growth is the growth of harmful bacteria. They commonly grow in areas that are often wet in the house, such as the bathroom, kitchen, and laundry areas. They manifest in the form of water spots on walls and ceilings, cracked paints, and a yellow discoloration. Though they display almost similar characteristics, the presence of microbial growth does not denote that it is mildew. After conducting mold cleanup, you should have your home inspected by an environmental hygienist.


Bacteria and fungus that bring about mildew causing microbial growths are found anywhere. Therefore, preventing them from entering the house can be a difficult task. Materials used for building such as wood and papers provide the necessary conditions for the growth. The oxygen they require is freely available in the air. These growths cannot occur in the absence of moisture. In addition to mold cleanup, controlling moisture in homes is another important mitigation strategy for these growths. The following measures can be taken to keep the homes dry.

1. Control moisture levels in the air

You can control moisture by using exhaust fans in the areas where moisture is mostly formed like the bathrooms and kitchens. Ensure also that the air coming from the clothes dryer is directed to the outside.

2. Do not use a humidifier unless necessary

Using a humidifier can increase the level of humidity in the house, which can provide an appropriate environment for these growths. Use the hygrometer to measure the humidity level before using the humidifier. Also, ensure that the relative humidity doesn’t rise above 35 percent when using a humidifier.

3. Be on the lookout for leaks

Sometimes windows, roofs, and plumbing pipes leak and cause dampness and wet spots, which cause these unwanted growths in a very short time. It is important to note these leaks on time for repair. A proficient environmental hygienist will look for signs of leaks when inspecting a home for fungus growth.


In case a home is infested by fungus growth, appropriate mitigation measures should be adopted to keep the homes clean. First, determine the extent of the mold growth. If it has affected a small area, you can use detergents to carry out a thorough mold cleanup. If the microbial growth has affected an extensive area, enlisting the help of a qualified environmental hygienist is important. Visit http://www.SERVPROsouthcabarruscounty.com for more information on mold removal and remediation.

Handling a Water Loss in Concord NC

3/24/2017 (Permalink)

Water Damage in Concord, NC

Handling a Water Loss in Concord NC

Residents of Concord NC and Midland NC know the devastating effects of flood damage. Heavy rainfall on the creeks in Cabarrus County, in recent storms, forced the North Carolina Department of Transportation to close some of the roads in both Midland NC and Concord NC due to flooding.
In addition to natural disasters, water loss is caused by broken pipes and damaged appliances. You should have a plan of what to do if you experience a loss due to water in home or water in business. Here are ten things to consider in the case of a home or business water loss.

1. Determine the cause of the damage
When you discover damage from water in home or water in business that is not caused by a weather-related event, you must determine the source. If a pipe burst was the cause, shut off the main water line for your home or business. If the cause is an appliance, such as a dish washer or washing machine, turn off the appliance and disconnect the power. If you are unable to determine source of the water, call a professional plumber or some other expert.

2.        Ensure that everyone remains safe
No one should be allowed to go inside of a home or business until it is safe to do so. Look for live electrical wires. Make sure there are no live electrical wires lying in the water. Wear personal protective gear, such as masks, gloves and rubber boots. Small children and pets should be kept away from the area of any standing flood water.

3.        Ensure that the electrical power is shut off
If the flooding is caused by an appliance that is overflowing, you may be able to simply disconnect the power to the appliance. If the problem is more extensive, then the electricity to the entire building should be turned off. Also, shut off the gas from the main source. Prior to turning the power back on, the wiring should be examined by a certified electrician.

4.        Remove excess water
All excess water must be removed. The longer the water remains the more damage it will cause. Natural flood water levels will have to recede below your house before water can be removed from the house. For a small amount of flooding, a wet-dry shop vacuum may be all that is needed to remove the water. A household vacuum should never be used to remove water. Also, remove water from the wood and furniture.

5.        Remove wet or damaged contents

Remove damaged contents from the home or business. Pieces of furniture, office desks and chairs, or other items may need to be set out to dry or temporarily stored in another location. Use caution when lifting wet materials like floor rugs. These items will be much heavier than they are when they are dry. Even if you hire a professional water loss mitigation company, they will do this for you. However, the more of this clean-up that you can do on your own, the more you may be able to reduce the cost.

6.        Remove valuables from the area

In a natural disaster one of the most heart-breaking things is the loss of valuables and irreplaceable sentimental items. If you locate these items, you should remove them as soon as you find them to prevent further damage or to keep them from disappearing. Depending upon how extensive the damage to your home or business, you may be forced to temporarily relocate. Therefore, you will want secure all of your important items.

7.        Dry out the area

The area should be dried out as quickly as possible. Drying the area will prevent mold from forming and spreading. Window should be opened if the humidity outside is lower than inside. Fans can be used for drying and removing moisture, if no mold is present. Otherwise, fans should not be used, because the air movement can spread mold spores to other areas. The air movement of the fans will help get the water granules into the air through evaporation. A dehumidifier will help remove the humidity from the air.

8.        Clean and Disinfect
Once all of the furniture and items are removed from the area and everything is dried out, then the entire area should be cleaned and disinfected. This includes all of the floors, walls and anything else remaining in the area. Either bleach solutions can be used to clean with or other green products on the market made for that purpose.
9.        Take Preventative Measures
No one can prevent natural disasters. Likewise, no one can altogether prevent other types of flood damage. However, steps can be taken to lessen the possibility of damage occurring in the home or business by conducting regular home maintenance. Small water leaks and other maintenance issues can be discovered while they are small before they have the opportunity to cause a major problem.

10.        Know Your Limitations
Do only what you can do and leave the rest up to the professionals. A water loss in a home or business is a serious matter. Sometimes, the situation may not be that severe and the home owner or business owner can take care of the clean-up themselves. However, most of the time, it is recommended that a water damage mitigation specialist be consulted. If flood water is from a contaminated source, it can contain a deadly bacteria, viruses and fungi that are harmful.

The certified water damage restoration specialists in North Carolina are specially equipped to handle this type of situation. For businesses owners, the amount of time lost due to not being able to operate, the use of a professional company could be the difference in whether or not they are able to stay in business. Hiring a water damage mitigation company to take care of a water loss is the best way to ensure that a home is safe for a family to live, and that a business is a safe place for employees to work. Visit http://www.SERVPROsouthcabarruscounty.com for more information on water damage.

Managing A Fire Loss In Concord, NC

3/24/2017 (Permalink)

Residential Fire Damage in Concord, NC

Managing A Fire Loss In Concord, NC

Fire damage is a devastating thing that no one wants to go through, and it may stretch from water damage from fire and soot damage or smoke damage to the upper reaches of the home where no one can see. This article explains how a mitigation company in Concord NC will ensure the house has high air quality. The things that happen during a fire may be reversed, but the homeowner must be prepared to invest in a process that will make their home much cleaner.

#1: How Is The Water Cleaned?

Water damage from fire is the first thing everyone notices when the fire is out. The people who come to the site will see there is quite a lot of standing water, and it must be cleaned up as soon as possible because there is no other way to get to the repairs on the house. Smoke and soot will cover the parts of the house that were burnt, and the rest of the house must be treated with gentle care.

The water that is removed from the house will cause mold and mildew if it is allowed to stay, and the mitigation company may begin making repairs when they are ready. They will build every part of the house that was torn down, and they will clean the house at the same time.

#2: The Fire Cleanup

Fire damage that is cleaned in any North Carolina home must be scrubbed from the walls because it will stick easily when has burned for some time. There is quite a lot of debris that will sit in the home, and it is difficult for the homeowner to control the air quality in the house. They must have every part of the house cleaned, and they may ask for tests in the house that ensure the air quality has improved. Midland NC homeowners may ask the company how they plan to clean each part of the house, and they will find it simple to ensure the house has come clean even after a bad fire. The cleaning process is not complete until air tests come back clean.

#3: Building Parts Of The House

There are many parts of the house that will begin to break down after a fire, and someone who is looking for assistance with their home must ensure they have taken the time to have each part repaired. The mitigation company will ensure the house has been sealed as it should be, and they will show the homeowner all the issues that they found when they inspected the house. The house is much simpler to manage once it has been repaired, and the home will look better than it did when it was burned.

#4: Soot And Smoke Damage

Air in the house will be quite dirty when there is soot damage and smoke that touched all the walls. It will cling to everything, and there will be a pall in the air that is hard to ignore. The people who live in the house will have many problems breathing, and they will fall ill more often because of the low quality of the air. There are quite a few health problems that may start, and it is possible that mold and mildew will begin to grow.

#5: Mold And Mildew Growth

North Carolina homeowners must ensure they are prepared for the humid climate, and they will find it much simpler to remain prepared when they have asked the mitigation company to help. The mitigation firm will ensure the homeowners in Concord NC and Midland NC have services that take in to account the humidity in the air, and they must ensure they have cleaned all the parts of the house before mold and mildew begin to grow. The growth could be toxic, and it will be a terrible thing for the family as it will make them even more sick.

#6: Emergency Response

The emergency response on behalf of the customer will be quite easy to manage, and they may contact the company at any time. They crews will scramble to the house, and they will have every opportunity to clean up the house before daylight hits. There are many different people who will quite enjoy the way the response team works, and they will not feel as though the house is being broken down when the fire occurs. The best emergency crews will show up at the house when the fire trucks are leaving, and they will notice how easy it is begin work. They will ensure the house is safe, and they will start the water removal process. They have special vacuums that are easy to use, and they will work into the early hours to ensure the house is stable.

The emergency response team will continue their work by beginning the cleanup process inside the house. There are many different things that must be done if the company wants to get their clients in the house, and they will work for days until they have created a place the homeowner is prepared to live. It is not healthy for the homeowner to be in the house when it is not safe, and they will not allow the homeowner back in until they are certain they are allowed to.

#7: How To Work With The Company

The company must be left enough time to do their work, and there are many different people who are looking for a way to get the house back to the way it was. The house will begin to take shape when the homeowner is searching for a simpler way to recover what they have lost, and they will see the whole of the house repaired to its original glory. They may remove all air problems, and they will make the house look as though it was never burned. Every job that is done by the mitigation company includes their commitment to customer service and the health of the family. Visit http://www.SERVPROsouthcabarruscounty.com for more information on fire damage restoration.

Mold Removal in Your Concord, NC Home or Business

3/24/2017 (Permalink)

Mold Containment in Concord, NC

Mold Removal in Your Concord, NC Home

Mild, mildew and microbial growth in the house is a terrible thing to find, and anyone who has confronted it must take steps to bring the home back to proper condition. This article explains what to do when a home in Concord NC, Midland NC and other arras of the state is hit with a major growth. The home will not be as healthy, and it will cause problems for people who are attempting to live their live comfortably.

#1: How Is The Mold Found?

Anyone may find a microbial growth or mildew in their home, and they must not approach it or attempt to fix it on their own. They do not have the tools or equipment to deal with a fungus of any type, and the environmental hygienist must be brought to the house as soon as possible to ensure the problem has been addressed.

#2: What Is The Process For Cleaning Up The House?

The environmental hygienist will inspect the house from stem to stern, and they will learn where the source of the problem is. They will make adjustments for the North Carolina weather, and they will find it simple to use the equipment they have brought to the site to remove anything they find. There are quite a few people who will notice growths that they could not have imagined, and they may be baffled about how they got that way. There are things that may be done to remove them, and the work will begin in earnest.

#3: Removing Everything

Removing everything from the house is quite important, and the hygienist will come in with a team of people who will use their devices to scrub the house of everything that may be dangerous. They know how to check for a fungus or mildew, and they will find items that appear to be harmful. They will continue to use their tools and techniques to clean the house, and they will ensure they have cleaned up everything properly before they move on. They will find it simple to clean the house to a point where they may begin to pull back.

#4: Testing Air Quality

Testing air quality is an important part of closing down the house. The air in the house must be checked to ensure it is healthy, and there are many people who are searching for ways to ensure they do not smell the must that has been passed through the house. A house that seems to be in poor condition will begin to feel unhealthy when the air is not clean. The hygienist will continue to clean until they are certain the air is clean, and they will climb into the air ducts if they need.

#5: How Long Does Work Last?

The team of professional who work on the house will offer a number of services that ensure the homeowner is safe. Homeowners cannot be healthy if they have not cleaned their homes properly, and they may call for help in the Concord NC, Midland NC and other North Carolina locations. Mold that is found in the home is removed using their basic processes, and they will let the homeowner know how long they believe it will take to complete the job.

Weather in the area is a factor that may cause problems for the homeowner, and they may need extra time to get everything cleaned. The work crew will let the homeowner know they have time left on the job, and they will inform the homeowner when new patches of fungi or growths have been found. They will work diligently until the job is done, and they will ensure they have spent an adequate amount of time repairing.

#6: The Home Is Certified Repaired

The home is certified repaired by the people on the work crew, and they will leave a receipt of the work with the homeowner. The homeowner will offer quite a lot of information ensures their home has been repaired properly, and they may call the company back when needed. Each step in the process will leave the house cleaner, and the homeowner will notice the difference when they breathe in.

There are quite a few people who need to have their homes repaired before they live another day with the growths that they have found, and they may call the hygienist for help. The crew will arrive ready to clean out the house completely, and they will help the homeowner understand what happened when the fungi invaded. Visit http://www.SERVPROsouthcabarruscounty.com for more information on mold removal.

Experiencing a Fire Loss in Concord, NC

2/15/2017 (Permalink)

Fire Loss in Concord, NC

Experiencing a Fire Loss in Concord, NC

There are not many ways by which the initial shock of a fire accident can be alleviated in North Carolina. However, there are steps that can be taken to get one’s life back to a normal condition and the home or business back to a near pre-accident condition. However, these steps must be engaged quickly and actually, one of the only steps that a homeowner can take in a way that will result in a completely remediated home is to contact a proven, comprehensive water and fire remediation service with many years of proven service to the community.

Every step after the call to one of these North Carolina cleaning services that will make the home livable or the business viable will have to be accomplished by this Concord, NC or Midland, NC company, so choosing the appropriate service correctly is very important. Home and business owners must be persistent in their quest for the appropriate service, and they should exercise due diligence and be very thorough even though this is a stressful time for Midland, NC and Concord, NC residents and any of those affected by the incident.

The initial damage occurs from the fire itself, but there are corresponding components to the fire that are also vehicles for damage like water and other fire retardant materials, soot damage, ash, smoky air and the odors that correspond with every level of the accident. All of these combined issues must addressed in thoroughly and in their entirety in order to have a full remediation, so the experience of the company contracted is central.

Contracting the wrong service at this point would be a serious set back. Additionally, If there are any even slight remnants that are missed or neglected, these residual particles will begin to emit odor from wherever they are, and still may even stain drapery and carpet as well as many furniture items. Any excess or residual moisture that is not remediated properly will present the same issue, but residual water will also produce a chance to create the conditions in which mold propagates.

All of the substances that were necessary to arrest the fire in the home or building are still present in the structure after the fire is extinguished, and these dirty, malodorous substances are negatively affecting everything that they encounter, and the longer these materials impact the home or business, the more damage that is being done multiplies. Additionally, the water damage from the fire cleanup instituted by the remediation company includes drying time, and the constant changing and rearranging of the equipment necessary to render a habitation moisture free. This makes this part especially stressful for the inhabitants of the home or the business owner, but it is one of the most important steps, and abating the water damage from the fire must be performed thoroughly.

Additionally, this step will bring the family or business owner closer to regaining their former domiciles when the water from the fire damage remediation step is occurring, so patience at this step is required, but crews should be active. This information is helpful because less than honest remediation companies will use this step to artificially lengthen a job. Additionally, water remediation can sometimes mean removal of wall board and other parts of the structure in some areas, and sometimes this deconstruction can be extensive. However, it is sometimes unnecessary to disassemble the structure when remediating the water that has proliferated from abating the fire because the volume may not be great enough to warrant such action.

Smoke damage can be as invasive a water sometimes and depending the structure of the fire, this problem can do much smoke damage to the home. The damage is so great because it spreads stains and odors throughout the home including areas that are not directly related to the fire like airdrops, vents and ducts. This negatively affects air quality greatly, and it means that the entire HVAC system must be cleaned thoroughly to not only improve air quality, but to also eliminate odor and prevent damage to the HVAC system. However, this type of cleaning is a specialty of comprehensive remediation and cleanup companies here in Concord, NC. 

Soot damage is the fine particulate contained in the smoky, hot air from fires. This is especially true in home and business fires because of the many varied things that can become incinerated in the fire. It differs from ash because ash is the remains of material incinerated in the fire, and it is heavier because it is produced as a by product of the fire and carried away in the smoky air. Additionally, ash is a heavier, larger grained particulate. Additionally, it is sometimes the particulates left over from smoky water after remediation, but before the actual cleaning occurs. For example, soot would be the particulate that invades the HVAC system because it is fine enough to be picked up by the smoke-filled air and also the HVAC system itself, and sent throughout the building, or carried via the smoky air.

The smoke itself is a potent vehicle for odor, ash, stains and soot throughout the entire habitation, but it is more dangerous because of the things that the smoke carries, and the extent that smoke-filled air proliferates everything including the interior sections of walls and in between floors. This is why smoke is so dangerous to health in a fire and creates such extensive damage to structures also.

All of these combine to present a real picture of the extent of damage that must be eradicated in order to make a building habitable or usable in the case of a business. This is in conjunction with the things that the fire damages itself. In many cases, much of the damage must be cleaned in order to accurately assess the extent of the damage. Additionally, these issue must addressed immediately in order to mitigate the damage. This is especially true for the water involved, but all of the issues will be exacerbated by the failure to act immediately. Visit http://www.SERVPROsouthcabarruscounty.com for more information on fire loss and fire damage.

Mold in Your North Carolina Home?

2/15/2017 (Permalink)

Mold Damage to home.

Mold in Your North Carolina Home?

Several different types of tasks will need to be done if a homeowner is to find themselves in an unfortunate and unexpected scenario of finding mold growing in their home. Fungus is something that is never wanted in the premises of any property. If one is to find any of these forms of bacteria within the interior or exterior premises of their home, then they should contact a mildew removal professional as soon as possible.

Microbial growth is often found in places where one may least expect it. An environmental hygienist may be able to assist you with not only detecting areas that may be prone to microbial growth, but also of removing them is they do indeed exist. More often than not, an environmental hygienist is able to find fungus in areas where they will be showing you they are most prone to develop without giving off any types of signs for one to be aware of their existence. Although the mold may go unnoticed unless one knows where to look and where their opportunities of growth are, it is highly important for residents of households to know that such instances are extremely harmful to their health. A mildew removal specialist of Midland NC will be able to assist you in having them removed.

Concord, NC is perhaps an area that is known for having homes that have mildew growing in them. In North Carolina, if you are experiencing bacteria growth and/or damages, then please do not hesitate to contact your local restoration and cleaning expert. Concord, NC professionals are always standing by to receive your phone call and help you with setting up an appointment. Midland NC professionals are well aware of the importance of ensuring home and business owners are given adequate amounts of services for full and absolute extents of restoration. North Carolina has some of the best experts available for assisting you in achieving optimal qualities of home amenities and appliances by removing the mold and fungus that exists within or on them. Cracks and crevices are some of the best spots for unwanted bacteria to grow in. It is going to be necessary for you to ensure that you contact a professional immediately to assist you with restoration efforts. The cracks and crevices the bacteria often exist in are not only difficult to find, but they are also difficult to reach in to remove and clean as bacteria can require strong efforts of scrubbing and wiping. They also often require sprays for removal, which an environmental hygienist can provide. It is your responsibility to ensure that you are taking necessary steps towards securing the value of your property, both its appraisal value, and the value it offers in pertinence to quality of living or working in. No one will want to visit a home or business property that has bacteria lingering around within its premises. It is bad for business when it comes to business and bad for visitation when it comes to home gatherings. Be sure to contact a professional who is reputed well in the community so that you can achieve a higher quality of living and working.

Some of the best bacteria removal companies are not only aware of where to find instances of bacteria within their properties, but they also possess some of the best types of sprays and sanitation chemicals to ensure that both present and future conditions are properly tended to. Oftentimes, when bacteria is removed from a property, one may not be aware of it, but they tend to come back after some time. This is usually due to the chemicals that were utilized in the cleanup processes not being strong enough. The Property hygienists possess some of the strongest chemicals to assure their clients that the different forms of bacteria will be eliminated completely. After acquiring their cleanup services, it is recommended for home or business owners to ensure that they are proceeding with efforts of keeping their properties clean and maintained on a regular basis as it helps with keeping new forms of bacteria from developing and spreading in living and work areas. Living in an immaculate work and/or living space is something that should be considered to be a priority for all everyone. If an individual is to place importance on these necessities in their life, then they will find that there are a myriad of benefits for them to reap and take advantage of. Perhaps one aspect of clean living that is often overlooked, yet, extremely important is optimal levels of health!

Visit http://www.SERVPROsouthcabarruscounty.com if you suspect mold in your home or business.

Safe Medication Disposal

9/20/2016 (Permalink)

The Healthy Cabarrus Substance Use Coalition advocates the safe disposal of medication through the Medicine Drop Box Program. Disposing unused/expired medication can help save lives and keep our communities safe.

Why is proper disposal important?

67% of people who abuse prescription drugs get them from friends or relatives.

1 in 6 North Carolina teens use prescription drugs to get high.

Unintentional poisonings are the 2nd leading cause of injury death in the state after motor vehicle accidents.

Safely dispose unused/expired medication at one of your local drop boxes. See photo for local drop box locations in Cabarrus County as well as the types of medications that can be disposed.

Franchise Updates

3/16/2016 (Permalink)

We at SERVPRO of South Cabarrus County would like to thank you for the opportunity to service your clients over the past 7 years. We are only getting better with age! Below, is a brief list of our past and most recent achievements.

  • We have a highly trained staff with certifications in multiple fields.
  • We have a certified technician to handle any job (water, fire, mold, trauma, carpet cleaning, etc), which will provide clients with a quality experience.

  • Our staff uses the latest application software, such as Xactimate and Symbility. We currently have six people on staff trained in Xactimate and three people trained in Symbility. This training allows for quicker estimates, remediation and file closure turnaround times.

  • We have been identified by SERVPRO corporate as being in the top 10% of franchises with the fastest cycle time in our trainership.

  • We have hired a new commercial marketing representative to develop long-term relationships and create new relationships with commercial clients.

  • We offer a no-cost emergency plan to all commercial clients, which contains all the information a business owner may need to know in case of an emergency (emergency contacts, shutoffs, etc).This planis a way for usto give back to the community and to make people aware of our services in case something were to happen.

We would love to support you on your next claim. We received some great feedback from adjusters and agents who attended our latest CE class. They prefer a restoration company to provide clients with assistance, even if the company does not receive the job. We will and we have been offering your clients this service.

We have been in the Charlotte area for 7 years and are building the business for the long run. Please do not hesitate to try us out on your next job and we promise you will not be disappointed. We would love to show you the difference between a Restoration Crew and a Certified Restoration Crew equipped with the proper tools and training to complete the job correctly and efficiently.

Thank you again for your time. At your earliest convenience, please browse our website. Here you will find photos of our technicians as well as a detailed description of their individual certifications. Also, check us out on Social Media! Like us on Facebook, Follow us on Twitter and leave us a review on Google Plus. We look forward to working with you in the future.

National Safety Month

6/1/2015 (Permalink)

Spring has sprung and June is National Safety Month. During this month, take the time to discuss safety education with your friends, co-workers and family. Learn to become better informed and equipped to prevent injuries. The National Safety Council helps people to understand where the greatest number of preventable injuries and deaths occur, what actions need to be taken to stay safe and who is at risk. For more information, please visit that National Safety Council's website at http://www.nsc.org/learn/safety-knowledge/Pages/safety-at-home.aspx

Air Quality Awareness Week

4/24/2015 (Permalink)

April 30-May 4 is Air Quality Week. Take the time this week to learn the causes of poor air quality and what you can do to help make our air cleaner. The goal is to increase air quality awareness and inspire people to takes steps, no matter how large or small, to reduce the poor air pollution. You are never to young and never to old to learn how to do your part. Innovative ideas is what sets us apart. Think green and go outside to smell the fresh air.  Visit the U.S Environmental Protection Agency website at http://www.epa.gov/airnow/airaware/ for more information.

Flood Safety Awareness Week

3/13/2015 (Permalink)

March 15-21 is Flood Safety Awareness Week. Use this week to learn more about some of the many ways floods can occur, the hazards associated with floods and what you can do to save a life and property. Visit the National Oceanic and Atmospheric Administration's National Weather Service website at http://www.floodsafety.noaa.gov/ for more information.

Burn Awareness Week

2/4/2015 (Permalink)

February 1-7 is Burn Awareness Week. This week is designed to provide an opportunity for fire and life safety educators to share burn awareness and prevention messages in our communities. In honor of Burn Awareness week, the American Burn Association has provided preventions tips on their website. Some of these resources include Pediatric Scalds, Cooking Safety for Older Adults, and Scald Injury Prevention. Please visit http://www.ameriburn.org/preventionBurnAwareness.php for more information.

National Blood Donor Month

1/9/2015 (Permalink)

January is National Blood Donor Month. SERVPRO is also a proud, national sponsor of the American Red Cross. This is the time when blood organizations, like the American Red Cross, pay tribute to the nearly 12 million people who give blood each year and encourage others to start the New Year off right by donating as well. Give back to a great cause by organizing or volunteering at a blood drive, or by suggesting blood donation to your family and friends. For more ways to get involved, please contact your local American Red Cross Chapter.

Cabarrus Meals on Wheels Emergency Food Drive

9/19/2014 (Permalink)

This year commemorates the 40th year that Meals on Wheels has been delivering meals to homebound and disabled senior neighbors in Cabarrus County. They have served over 1.5 million meals in Cabarrus County alone.  In 2013, they served almost 10% of those meals. Today, they serve 400 seniors in our county every day.

Now more than ever, they need our support so we can end senior hunger in Cabarrus County. They are reaching out to you to recognize and help those who are less fortunate in your community. They are beginning an Emergency Food Drive for their clients and your help would be greatly appreciated!

Your support to Cabarrus Meals on Wheels enables them to provide nutritional meals and a friendly visit to homebound neighbors in Cabarrus County. 400 clients depend on them to deliver their noon time meal. They also provide weekend meals to over 180 clients, pet food, birthday cakes, and holiday treats. The canned goods provide them with food for their pantry.  Most of their clients live off only $800 a month. 

SERVPRO of South Cabarrus County will be glad to come by and pick up anything you have to donate. Please email or call to let us know they are ready for pick up. We would like to have all donations collected by October 1

Thank you for your generous support.  Together, we can end senior hunger in Cabarrus County.

National Preparedness Month

9/3/2014 (Permalink)

The month of September is National Preparedness Month. It is important for families and businesses to have a plan in place when disaster strikes. Take the time this month to be better prepared and informed for an emergency.


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