Recent Commercial Posts

Fire Protection and Prevention

12/14/2020 (Permalink)

Every business knows they NEED to get fire and general liability insurance policies, but how many companies have thought of fire prevention practices and making an Emergency Ready Plan? You can follow a few tips to help prevent fire loss and build an emergency ready plan with SERVPRO.
-The first fire prevention tip is to have fire protection equipment such as a sprinkler system. You will also want to have a smoke detector and a multipurpose fire extinguisher.
-The second fire prevention tip is to have an electrician inspect your appliances and make any repairs necessary. Leave space behind devices that heat up in an effort to prevent overheating. You will also want to ask the fire marshall to review your building to ensure everything is up to code. Practice good housekeeping by dusting off electric appliances and storing chemicals and liquids in the appropriate designated space. You will also want to ensure any tools that require heat are thoroughly cooled off before storing them.
-The third piece of advice is to be prepared for the worst-case scenario.
If your business has the capability, store an emergency kit packed with bottled water, a flashlight, a first aid kit, and an escape mask to fight against smoke inhalation. Every employee should know where this kit is. It is also vital for each employee to know all the exits, where all the fire extinguishers are, and understand the emergency plan. SERVPRO can help you by setting up an Emergency Ready Plan. In this plan, we help you gather all the information you and your team will need to know in case of an emergency. An example of this would be listing the number to your electrician and other numbers you may need to call in case of an emergency. Call SERVPRO of South Cabarrus day or night, and we will help you and make your loss “Like it never even happened.”

Typical Commercial Water Loss Causes

12/11/2020 (Permalink)

Commercial water losses cause extreme damage. To restore a commercial property to its originality will always involve insurance, and how long it may take varies. At SERVPRO of South Cabarrus County, we want your business to be open, so we work as quickly as possible to repair and restore any damage done to your business. There are many causes of commercial water loss, and it is vital to the health and safety of the employees for action to be taken immediately if any signs of a water loss are found. The most common water loss causes in a commercial building are damaged window seals, damaged pipes, cracked foundations, inadequate drainage systems, roof leaks, HVAC leaks, sewage backups, and sprinkler system damages or malfunctions. If these damages are left sitting for too long, it could cause mold and mildew growth, which is harmful.  If you notice any of these issues, call SERVPRO of South Cabarrus County. We can connect you to the right subcontractor if necessary and dry any water damage and restore the building “Like it never even happened.”

Things to know about mitigation

10/1/2020 (Permalink)

Mitigation and restoration are drastically different. Mitigation concentrates on minimizing how much damage there is after a disaster. Restoration concentrates on repairing what has been damaged. Whether it is in your home or at your business, a disaster due to water or fire is devastating. It is vital to start mitigation immediately in order to preserve the property. The loss information should be sent to the insurance company's mitigation vendor if the client hasn't called for services themselves. That vendor should arrive within 4 hours and have their crew begin emergency work. By the 8 hour mark, the insurance company should have all updates on the work being completed. We work hard to clean up a loss and make it "Like it never even happened."

If a flood occurs at your complex

4/8/2020 (Permalink)

If you own an apartment complex, it is wise to hire educated maintenance personnel. You know all the risks that come with owning a complex. You and your management team need to be aware of any possible issues that might arise in any unit, whether it is due to weather, the landscape, or any equipment failure. Untreated leaks cause mold growth and property damage. Residents should all inform management of any issues.

Each unit needs routine maintenance checks on the appliances, HVAC units, and safety accessories. This check is for any visible signs of deterioration. This will help ensure the safety of the surrounding units. Generally, you will want to look out for the sound of running water, funky odors in odd places, low water pressure, mold, and worn down parts on appliances. 

Maintenance on the exterior of the building will be essential in the long run. Any drain that is blocked should be cleared so that there is no flooding if there are heavy rains. Landscaping is also significant to be aware of because tree roots can bust apart pipes. 

If there is a flood in your complex, the most important thing to do is make sure everyone is safe. Check that the elderly are accounted for and that children and pets are taken care of. You should rely on the police and fire department if you are given the option. Work on any necessary arrangements with any residents that need relocation once the storm and flooding have passed.

During the 2020 quarantine

4/1/2020 (Permalink)

Dear Valued Cabarrus County members,

As we continue to stay safe and follow CDC Protocol, we wanted to ensure our customers receive the high-quality, essential services we provide. SERVPRO of South Cabarrus County can provide these services to protect public health, safety, and, most importantly, the essential operation of homes and businesses.

As previously stated, SERVPRO of South Cabarrus County wants to help the community in protecting public health and safety. How? Our technicians are certified and trained in the proper use of the products and personal protective equipment (PPE) that enables them to safely clean as well as disinfect and restore your home and your businesses.

SERVPRO of South Cabarrus County is willing to address the array of issues that may arise through disaster restoration, clean up, and disinfection facing you, our valued customers. Regardless if it involves emergency mitigation and recovery or cleaning and disinfecting our homes, schools, restaurants, healthcare locations, public institutions, quarantine facilities, and of course, businesses, we are open and ready to work for you.

SERVPRO of South Cabarrus County is standing alongside our community during this time of new, unfamiliar territory, so reach out to us anytime 24/7.

Stay Safe!

Humbly yours,

SERVPRO of South Cabarrus County

Helping to get you back to work

3/23/2020 (Permalink)

At each commercial loss, the owner of the property has his or her reasons why the location must get back to business as soon as possible. Our main goal is to get them running again so that the employees can continue to make money to feed their families. With each job comes new complications, but we are a group of determined employees working towards the completion of these jobs. We absolutely understand the importance of getting a business fully functional again. If it were our location, we would want someone that worked hard to dry our rooms, or clean our content, or replaced damaged structure, so that we could get back to work. We appreciate every kindness we receive from our clients, and it makes us proud of our work.

Mitigation for any size

10/1/2019 (Permalink)


A water or fire damage is a traumatic event regardless of the size. It doesn’t matter if the loss affected one room or the entire structure; the client feels a loss of control.

What is Mitigation? “Reasonable and prudent” steps taken under the terms of an insurance policy to limit loss (preserve, protect, and secure property from further damage). Begin mitigation as soon as possible from damage caused by water, fire, vandalism, or other covered disasters. According to many carriers, policy coverage may not extend to you if you do not take action to mitigate a loss. Meaning “Neglect by or failure of any ‘insured party’ to use all reasonable means to save and preserve property at the time of and after the time of a loss or damage.” SPEED IS KEY.

What to expect from a Mitigation Vendor?

Within one hour, the loss should be dispatched to a mitigation vendor who will contact the customer.

Within four hours, the mitigation vendor should have a crew on site to begin emergency work.

Within eight business hours of the initial on-site visit, the mitigation vendor should complete a verbal briefing to the adjuster.

The most important job is helping each customer put their life back together- to help them regain control.

Get Back to Business with Commercial Water Damage Restoration Services

6/14/2018 (Permalink)

Whether it is caused by a severe storm that sends floodwaters rolling through your area, a leaking roof, a malfunctioning appliance, a clogged toilet, failing pipes or some other plumbing disaster, water damage is bad for business. It is a predicament that demands a prompt, effective response.

SERVPRO can supply precisely that with our commercial water damage restoration services. The problems caused by water damage. Why is water damage such a problem? While water is vital to life, uncontrolled water that infiltrates spaces where it does not belong can do a great deal of harm. It can cause structural damage to your commercial facility and destroy the property, equipment, and inventory that you have stored inside it. It can also produce the ideal conditions for mold growth, setting the stage for a potentially hazardous mold infestation. In fact, unattended water damage can produce health hazards and liability issues that can leave your business vulnerable to lawsuits, so it is vital that the damage is dealt with properly. When water damage occurs, time is not your friend. Any delay in addressing it allows the damage process to continue, which is likely to increase both your losses and your restoration costs. The disruption triggered by water damage can also lead to lost productivity. After all, every hour that you spend working to restore your commercial space is an hour that you were not able to spend focused on what you do best. The solution that your business needs water damage can be a significant problem for your business, but it is one with a clear solution.

-Professional water damage restoration services. -Experts with the right combination of training and resources can quickly identify the problems plaguing your property, take steps to restore your property and belongings, and return the area to a safe, healthy space so that you can get back to work without unnecessary delay.

At SERVPRO, we understand the damage that water can do, and we are always ready to make it “Like it never even happened.” Our teams include restoration professionals trained in water damage restoration, applied structural drying, odor control, and upholstery and fabric cleaning. When you reach out to us for help, we do not hesitate. We move quickly to assess the situation and prevent further damage. We use our knowledge and specialized equipment to identify all the areas impacted by the water, including any hidden pockets of moisture.

After identifying the source of the water, we will create a plan to effectively deal with the troubles at the scene. If water remains, we can use professional-grade pumps and vacuums to extract it before shifting to dehumidifiers and air movers as we carefully monitor the drying process to ensure that the structure and its contents are properly dried.

We also begin working to clean and restore your belongings. With an expansive arsenal of professional tools and techniques, we can save items that many others would forsake, so you retain more of your property and reduce your replacement costs. We can also take steps to sanitize the location with antimicrobial treatments to prevent mold issues and deodorize the space to remove musty, unpleasant odors. We work diligently to restore your commercial facility to its preloss condition so that you can get back to business.

If water damage is threatening your business, don’t wait. Contact SERVPRO to arrange for our commercial water damage restoration services today.

Surviving Disaster, The Value of Commercial Property Insurance

6/6/2018 (Permalink)

A disaster can strike without warning and change everything in an instant. Many businesses closed by a catastrophic
storm or significant event don’t survive the blow. At SERVPRO, we know exactly what it takes to restore a commercial
enterprise to its preloss condition. We also understand that having the right insurance coverage for your commercial
property in place can ensure that you have the resources you’ll need to recover from a catastrophe. Do you?
In the aftermath of a disaster, it’s only natural for business owners to prioritize mitigating their losses and reopening
their doors. After all, time is money for a business, and every hour of lost productivity hurts. However, rushing your
insurance settlement can be a costly mistake. A commercial property insurance claim is a complicated business
transaction. It’s imperative that you take the time to carefully review your policies for all available coverages. This
guarantees that nothing is overlooked and that you receive the entirety of what you bargained for when you purchased
your commercial property insurance coverage.
The benefits received from your insurance company can play an essential role in sustaining your company in the
disaster’s aftermath and in funding its recovery. Therefore, time spent investigating and documenting, examining the
ins and outs of your insurance policies, and familiarizing yourself with the specific requirements for making a claim
so that you secure the maximum settlement is generally time well spent. Commercial property insurance policies can
cover many things:
• Property damage. This coverage can include damage to inventory, buildings, fixtures, furnishings, machines and
raw materials.
• Ordinary payroll coverage. Employees are a valuable resource for a company. This coverage allows payroll to
continue for a period while the business is closed.
• Extra Expense. Intended to help offset expenses involved in returning to normal operations, this coverage can cover
the costs of mitigation efforts, any increased costs incurred by continuing to do business in the wake of a disaster, or
the expense of temporary relocation.
• Business interruption. When a business is closed, its revenue stream is impacted. Ideally, this coverage should
offer the funds needed to maintain the business while its operations are suspended. It generally pays the continuing
operating expenses and the expected profit for a period.
• Contingent business interruption. Businesses don’t operate in a vacuum. This provides coverage for extra costs and
lost profits resulting from damage to a third party’s property when you are dependent on that third party to deliver,
manufacture or purchase your materials or products. It may also come into play when you depend on the third party
to attract customers.
• Loss of rents. When renters are not required to make rental payments because a property has been rendered
uninhabitable by a disaster, this coverage pays for that lost income.
• Loss of ingress or egress. This offers benefits when access to a property is prevented as a direct result of a covered
• Extended period of indemnity. This extends the period of restoration defined in the standard business interruption
policy, increasing the duration of your benefits.
• Utility services. Interruptions of services from a critical utility like power, water or electricity can interfere with
operations. This protects against losses triggered by interruptions.
• Civil authority. When a mandatory evacuation or other action by a civil authority bars access to the property, this
coverage comes into play.
Even with the safety net provided by proper insurance coverage, you’ll want to get back to business as usual as soon
as possible. At SERVPRO, we specialize in making it seem like the disaster never happened. Our Commercial Large
Loss Division is always ready to step in and handle any size disaster with a fast response, seamless communication,
appropriate mitigation efforts and expert restoration services. Our strategic, professional response keeps your
restoration costs lower and enhances our efficiency as we work to return your commercial property to pre-damage
condition. We’re also a preferred vendor for many insurance companies.
Disasters may be unpredictable, but SERVPRO thrives in delivering a consistently effective response. Available 24/7,
we are always ready to provide superior commercial restoration services. Contact us today to learn about our services,
create a READY Profile for your business or request our assistance.
The Value of Commercial Property Insurance